Michael Hinton Email & Phone Number

Philadelphia, Pa, Us

Philadelphia, Pennsylvania, United States

Current Crafter Consulting connects EV charging solutions to “hidden charging gems” throughout the tri-state area and beyond.With a deep understanding of the tri-state market and almost a decade of experience in the EV industry, “Current Crafter” helps you navigate the multifaceted business considerations surrounding EV charging deployment.Learn more at https://www.currentcrafterconsulting.com/

Greater Philadelphia

San Francisco Bay Area

● Oversee daily functionality of inside sales team including onboarding of new employees, developing operational procedures, and increasing lead generation by leveraging performance goals● Sourced Inside Sales Team for Tesla North America by employing effective interviewing strategies to build a quality team, resulting in an increase 100+ team members in under two months● Mentor, coach, and manage Sales Advisors by holding daily team meetings as well as developing sales competitions and performance analytics

San Francisco Bay Area

● Managed up to 100 customer accounts monthly by facilitating current customer transitions into new vehicles and overseeing every aspect of the process including product inquiry, delivery, and financing options● Drove over $22M in revenue in six months and maintained a 95% customer satisfaction/80% retention rating by developing solutions to customer concerns, such as curating a ShareDoc portfolio of vehicle features to establish a method of online selling for customers as well as implementing a car delivery service

San Francisco Bay Area

● Coordinated sales efforts for 10 showrooms and 150 sales staff in Texas by providing customer sales support over the phone and by managing Tesla’s online chat program and inbound phone line ● Drove over $31M in revenue by generating customer conversions over the phone, which resulted in being ranked 12th out of top 100 Inside Sales Advisors worldwide, #1 in North America with 182% sales target attainment● Researched sales opportunities, prospected potential contacts, and networked with 7 Fortune 500 companies to establish fleet programs for Tesla’s first fleet sales program

King Of Prussia, Pennsylvania

● Managed customer relations by performing showroom lead-capturing, hosting test drives, and providing personalized delivery appointments

Whitehall, Pennsylvania

● Promoted Apple wearables as complete solutions by identifying customer needs and recommending products, recognized as 9th out of top 10 list of total Apple Watch sales in the northeast region (NJ, NY, PA)

Allentown, Pennsylvania Area

● Served as liaison between T-Mobile and law enforcement to provide telecommunications intel while educating law enforcement agencies on T-Mobile’s fraud analysis and subpoena compliance processes ● Collaborated cross-functionally with a team of engineers from headquarters to implement a new system that streamlined the information retrieval process for law enforcement and eliminated a three-month backlog of information requests

Allentown, Pennsylvania Area

● Showcased sample food kits, to boost revenue at PA & NJ Food Shows, resulting in a consistent increase in sales revenue

Stroudsburg, Pa

● Shadowed 3 Officers through their daily duties/caseloads, creating a running log of every adolescent's performance to provide at their court hearings● Transported, supplied, mediated, scheduled, and kept record of juveniles who needed to accrue a varying amount of community service hours, to ensure successful completion of the program

Easton, Pennsylvania, United States