Jerry H. Email & Phone Number

New York, New York, United States

-Publish, manage, and maintain data for StubHub’s global catalog, with an emphasis on sports events-Work closely with product, supply, and fulfillment teams to ensure accurate and comprehensive event information- Collaborate with the North American business operations group to align catalog data with the sports landscape-Continuously improve data quality and accuracy

New York, New York, United States

- Oversaw successful fulfillment of orders from booking to completion, working closely with TOSHIAssistants throughout via our allocation system and Assistant App- Optimized on of Experience & Operations team processes and procedures- Manage customer inquiries to ensure a luxury experience- Worked with our product and technology teams to help build new tools and features for the TOSHI system by providing data-driven feedback, bug reporting, and new feature requests.-Supported with the TOSHI Assistant Program. Working with our Network Training Lead to facilitateperformance feedback to improve service levels across the network

Brooklyn, New York, United States

-Managed the deployment and maintenance of medical devices across multiple facilities in several states across the US. -Coordinated the entire device lifecycle from end-to-end, including procurement, delivery, setup, troubleshooting, and return/collection. -Enrolled patients onto Vis-A-Vis’ remote patient monitoring program each month, contributing to a significant increase in billable activity-Ensured that current clients, as well as their families and caretakers, were educated on proper device use and monitored compliance with terms and conditions. -Maintained multiple electronic medical record databases on platforms such as Emmacare, Gehrimed, and Livecare, while also liaising with the medical team to streamline patient care through regular reporting on device status and patient medical data