Hira Haider Email & Phone Number

San Diego , Ca, Us

• Accurately process and reconcile daily over 50+ commission files and statement. • Perform research and interact with numerous sponsors and fund companies as needed to obtain commissions to schedule for closing. • Improved quality of customer service by creating presentations for Cetera Advisor and Network broker dealer 1000+ agents to make them understand the commission process, scheduling in our internal systems. • Using Salesforce resolving and closing 20+ cases daily to perform timely resolution of outstanding commission issues. • Performing accounting functions; including preparation of journal entries; pertinent documentation of workpapers and reconciliation of balance sheet accounts • Understand standard contract terms and commission calculations to assist clients. Creating spreadsheets with Vlookup, pivot tables for better understanding of commissions for the advisors and internal teams. • Ability to utilize intermediate Excel skills to research questions and efficiently analyze commission transaction data. • Providing excellent customer service adhering to the policies and procedures. • Helping new team members with commission questions by sharing worked on cases and ready to pitch-in whenever possible.

Bellingham, Washington, Us

Working with Accounts Department, Brokers and Compliance Teams to ensure all the payments / commissions are paid after closing of a property. Connecting with agents on a daily basis for follow ups for expired listings. More responsibilities on my resume. Glad to connect to share more of my experience.

Chicago, Illinois, Us

• Processed ACH payments in Canadian, US, and Sundry Foreign currencies via various platforms including Dodd frank Wires, TPSS, In-Branch and OLBB (Online Business Banking)• Executed up to 1K incoming and outgoing inter-bank, corporate, and retail wire payments of up to $20B through different software.• Work within BMO Sanctions/Anti Money Laundering to ensure wire payments adhered to the rules and regulations governing sanctioned countries, individuals, and vessels to keep BMO compliant with international regulations. • Running SAR daily to keep track of tagged payments as Fraudulent in the system. • Trained 2+ new hires on the systems and applications used daily.• Monitoring payment to ensure any chargeback and ACH returns cases are disputed timely and resolved.• Opening / closing 300+ tickets through Service Now Software.

Chicago, Illinois, Us

Mississauga, On, Ca

• Process and Documenting lost items, customer returns, answer questions about merchandise, and manage exchanges.• Respond to service inquiries and coordinate resolutions with management and floor associates. • Interacting and assisting vendors both face to face and phone calls by directing them to appropriate departments.• Maintain and manually updating important files to reflect changes within management.

Karachi, Sindh, Pk

• Assisting in new hire orientation and on-boarding process an introduction to organization and staff• Managing and Resolving benefits-related problems to ensure the effective utilization of plans related to HR programs and services, including enrollments, changes, and terminations• Maintaining accurate documentation on all recruiting activities.• Coordinating events and training for new or existing employees.• Coordinated and schedule interviews by screening resumes. • Processing employees requests according to HR policies

Karachi, Sindh, Pk

• Analyzed risk of 3–5 clients daily and submitted a detailed evaluation with relevant financial information to credit risk manager for approvals for various lending options such as Line of credit, Mortgage lending and other credit products. • Updated reporting fields in the customer master to resolve and follow up on concerns, communicating with the relationship manager and branches for 10–15 clients per day. • Reviewed financial data such as income, balance sheets, conducting ration analysis for up to 5 clients daily.• Assessed client background information and financial status through credit reporting agencies to recommend credit limits could be allocated to 5 clients or more daily.

Karachi, Sindh, Pk

• Assisting Regional Director with travel arrangements (Domestic and International), scheduling meetings and updating calendar accordingly.• Plan, coordinate, and finalize details for travel arrangements and business development events.• Greeting visitors and clients as a first point contact directing and announcing them appropriately.• Serve as primary point of contact for customer phone calls, addressing inquiries and resolving concerns.• Maintaining security by logging visitor to corporate offices. • Drafting meeting agendas and arranging necessary supplies• Maintaining and supervising of inventory within Gulf Region is up to date.• Performed other clerical duties such as filing, collating, faxing, etc. • Processing invoices and calling vendors to check on orders, schedule deliveries and coordinate payments.• Managing Middle East including Oman, Bahrain and UAE employees daily providing support regarding various HR-related topics.• Reviewing and auditing 500+ employees data to ensure accuracy for a weekly report to HR Manager. • Assisting over 5+ departments in hiring process including screening, transact employee offer letters, promotions or job change using softwares such as MS Word, MS Excel and DocuSign.• Working closely with Finance Department to ensure all transactions are executed in a timely manner.• Managing and Resolving benefits-related problems to ensure the effective utilization of plans related to HR programs and services, including enrollments, changes, and terminations.