- Lead the Learning & Development function for 450+ employees of TPS. - Planned and organised weekly open-house sessions for Technical & soft-skills trainings in collaboration with the in-house subject matter experts & external training providers in alignment with the training calendar I created.- Managed company-wide TNA to identify skill gaps & training needs, followed by Needs Analysis Report comprising training needs data for each employee, department, level & overall participation level. - Act as primary administrator on LinkedIn Learning for managing user access, curating content & tracking utilisation of each LL license. - Act as primary administrator on Coassemble LMS, overseeing platform's daily operations, ensuring technical support & training to employees, troubleshooting issues and creating, uploading and managing a wide range of course content on it.- Maintained interactive Power BI dashboards to track and analyse employees' learning activities across LinkedIn Learning & Coassemble; such as training courses completed, hours spent, department & level-wise usage, learning status. Also presenting dashboard findings to senior management on monthly basis. - Redesigned the Employee Onboarding & Integration Program to streamline processes & enhance the new hire experience. - Designed & implemented company-wide Employee Engagement Survey, gathering feedback on employee satisfaction & morale. Analysed data & created survey report with key insights for management.- Managed company's Employee Recognition Program including Player of the Quarter, Learner of the Month, finalising nominations & overseeing selection process ensuring transparency & fairness. - Oversee company's employee engagement activities and events to promote collaboration & camaraderie across departments. - Assisted in developing comprehensive Promotion Criteria Framework in collaboration with stakeholders.

- Leadership & Team Collaboration- Stakeholder Management- HR Workflow and Process Optimization- Employee Relations - Employee Engagement & Retention- Performance Management- Career Development Plans- HR Strategy and Policy Development & Implementation- Talent Acquisition Strategies- Employee Onboarding- Culture development & transformation- Employer Branding- T&D- HRIS Management

• HR Policies and Procedures:• Onboarding and Offboarding• Employee Data Management• Benefits Administration• HR Metrics and Reporting• Employee Relations• HR Audits and Compliance• Employee Engagement Programs• Performance Management Support• Employee Training and Development• HR Documentation and Recordkeeping• Communication & Stakeholder Management• Employee Engagement Activities, Surveys and Action Plans• Employer Branding• Liaison with major IT universities for placement programs

Recruitment & Selection: To source for the best fitted candidates using various strategies including central database, headhunting, referrals, social media and growing own network.Gathering job requirements from relevant personnel, preparing job ads with graphic designers team, posting them on relevant job boards.From initial screening process, to contacting candidates and arranging interviews of shortlisted ones.Maintain records of all resumes received, screened, tested, interviewed, selected etc including their test records and interview evaluation forms.Employee relations: Serve as “one stop shop” for employees to voice concerns, ask questions and request assistance. Handle employee relations issues, escalating complex or unique employee relations issues to top management.T&D: Preparing and managing company’s Training Dashboard.Have a liaison with leading training firms to select, negotiate over and customize offered training programs in order to best cater to both organization’s and individual’s needs.Arranging soft skills trainings for employees, preparing ppt material keeping in view the problem areas & incidences, inviting targeted audience, post training feedback gathering, gauging training results.Organizational development: Complete ownership of Employee Recognition Programs, Employee onboarding program, revamping the policy handbook, organizing employee engagement and team building activities and events from approval to execution.Employer Branding: Prepare branding material of company events and announcements with GD team; posters, teasers, videos, panaflex etc.Liaison with major social media tech blogs and newspapers to publish press releases. Handling company’s all social media channels.Establish strong partnerships with academia through networking drives, meetings, seminar, FYP drives, on campus/job fair visits and participation and planning recruitment drives.Responsible for providing all operational support to employees.

Worked in the departments of Advances, Pension, Remittance, Foreign exchange, Human resources, Bills, Compliance, Cash, Account opening etc under the supervision of Mr. Syed Muhammad Hassan, Operations Manager.