Provided data-driven support to cross-functional teams, aligning business goals and improving data literacy among non-technical teams, resulting in a 50% improvement in decision-making efficiency during beta testingperiod.Offered analytical and strategic support for a beta game, contributing to a successful global launch with over 1 million downloads on the first day.Collaborated with Project Managers to understand the significance of feature performance metrics and delivered reports and dashboards that empowered stakeholders and designers to enhance player experience.Leveraged tools like SQL, Tableau and Looker Studio to analyze trends and provide quality insights on ad-hoc requests, enhancing customer and player retention.Led the initiative to foster collaboration between the different game teams, resulting in introduction of data-driven practices that provided structure for future successful feature development.Conducted and presented in-depth analysis of in-game customer experiences, providing recommendations that improved baseline creation for future benchmarks.Developed scenarios for A/B testing across two games, enhancing understanding of customer lifetime value, in-game player behavior and performance metrics, resulting in an improvement of 18% in early-game retention metrics.Assisted Data Engineering in identifying required telemetry based on product requirement and completing data validation tasks, resulting in more efficient data collection practices.Identified early-user experience issues and provided design solutions that increased retention and conversion rates by 18% within a players' first three days.Provided technical leadership by creating Confluence documentation that enhanced junior team members' acumen of game metrics and analytics, fostering their ability to generate accurate actionable insights.

Support and guide our clients in building better solutions that lead to smart decisions.Create an in-house resourcing solution that helped managers meet clients' needs efficientlyProjects worked on:Current:○ lululemon: Operational Reporting As a Service (ORAaS)Generate operational reports and provide support to the MPA team. Technology: Anaplan, Postgres SQL and Microsoft Power BIPast: ○ CPA BC○ BC Hydro: Capital Construction Management○ Groundswell: Project Kool-Aid (Groundswell Internal Project)○ BC Hydro: Tableau Server Platform○ BC Hydro: Site C

- Be the expert in Hadoop, data mining and data analysis for the Product Control Team.- Provide technical and big data solutions to the team.- Manage dashboards across Big Data Platforms such as Tableau, Datameer and JIRA.- Provide insightful analysis in the form of visualizations and KPI's to the team.- Perform data mapping and other reconciliation processes.- Generate daily, weekly and monthly reports.- Extract data from the DWH and EDL (Enterprise Data Lake) using SQL.- Actively update JIRA with the latest news and reports for the current issues.- Maintain the JIRA dashboard.

- Build ETL tools to report on POS sales for the BI, Business and IT teams. - Help perform migration tests for the Loyalty Program, and test data compliance.- Build ad-hoc reports for the BI team to help find outliers in the data. - Help generate code for categorizing customers based on spending habits thus creating bins for targeted marketing - Provide support for POS systems.- Help analyse daily transactions and mine for fraudulent transaction of Loyalty Points based on customer behavior.