Hiram Haddock Jr Email and Phone Number

Responsible for monitoring network traffic and also reporting any major network issues.Maintain and monitor all electrical and mechanical systems in a highly secured building.Delegate any major network issues to outage via war room meetings and also responsible for notifiying all staff at Penn State Hershey of any IT related incidents.Troubleshoot and repair any device issues found on Print Servers and regular Servers.

• Responsibilities include filing, dealing with correspondence, maintaining data using computer or manual systems, and other general office duties.• Act as the liaison between clients and caseworkers. • Assist caseworkers with application process and assigning of cases and organizing the workload.• Provide warm and friendly customer service for all clients who are in need of benefits.