- Effectively acted as a liaison between various departments to execute project management activities for over 1,100 projects, such as project schedules, generic resource allocation, and database creation by utilizing tools like Salesforce, Kantata, and Netsuite- Conducted weekly and monthly Period Management closure; sending email and teams channel communications, navigating dashboards and reports, ensuring all timesheets were completed correctly, and adjusting schedule and financial… Show more - Effectively acted as a liaison between various departments to execute project management activities for over 1,100 projects, such as project schedules, generic resource allocation, and database creation by utilizing tools like Salesforce, Kantata, and Netsuite- Conducted weekly and monthly Period Management closure; sending email and teams channel communications, navigating dashboards and reports, ensuring all timesheets were completed correctly, and adjusting schedule and financial milestones- Created email automation pathways to reduce administrative effort during Period Management for the Strategy and Continuous Improvement team using Microsoft Power Automate- Created a Master Project Breakdown Guide to provide a user-friendly and cohesive breakdown of project processing; Improved efficiency of opportunity processing for the Strategy and Continuous Improvement team, Finance department, and Sales department - Created data analytics reports and cohesive dashboard for project metrics reporting for the Rapid Deployment team; Utilized cross filters and formulas to extrapolate the desired data on Salesforce- Proactively identified issues in the current workflow and led elicitation sessions with team members to discuss pain points and define objectives for process enhancement; created work instructions with integrated training videos to improve team efficiency and performance, demonstrating initiative, problem-solving, and communication skills- Performed quality checks on quote approvals and created related engagements, ensuring incoming quotes encompassed the correct product SKUs Show less

- Manufactured products with integrity by operating equipment in correspondence with the MBR, while following EH&S policies, GMPs, SOPs, SLPs, OH&S Act, and other controlled procedures (EM, WI, and JA)- Efficiently completed documentation and data entry (MBR, MES, logbooks, etc), and performed in-process product checks- Identified common equipment issues and took initiative to conduct troubleshooting- Conducted equipment dismantling, cleaning, assembly, and documentation in… Show more - Manufactured products with integrity by operating equipment in correspondence with the MBR, while following EH&S policies, GMPs, SOPs, SLPs, OH&S Act, and other controlled procedures (EM, WI, and JA)- Efficiently completed documentation and data entry (MBR, MES, logbooks, etc), and performed in-process product checks- Identified common equipment issues and took initiative to conduct troubleshooting- Conducted equipment dismantling, cleaning, assembly, and documentation in accordance to controlled procedures- Supported team members with daily operations to improve efficiency, disseminate knowledge, and reach company goals through engagement in OPEX initiatives (OEE, SMED, RCPS, Kaizen, 5S, etc)- Cross-trained in multiple processing departments such as encapsulation and tableting- Successfully trained new employees by developing comprehensive training plans, delivering training sessions, and documenting feedback for continuous improvement Show less

- Supported healthcare professionals by assisting in clinical procedures (PAP smears, excisions, suturing, vaccinations, patient vitals) - Took a leadership role to act as a liaison between the OceanMD team and clinic patients to develop new secure chat and appointment scheduling features, resulting in streamlined clinic operations and a 3% increase in patient satisfaction- Used PS Suite and Accuro EMR software to manage patient history, scheduling, reports, prescriptions, and… Show more - Supported healthcare professionals by assisting in clinical procedures (PAP smears, excisions, suturing, vaccinations, patient vitals) - Took a leadership role to act as a liaison between the OceanMD team and clinic patients to develop new secure chat and appointment scheduling features, resulting in streamlined clinic operations and a 3% increase in patient satisfaction- Used PS Suite and Accuro EMR software to manage patient history, scheduling, reports, prescriptions, and billing- Completed general secretarial administrative duties Show less

- Assisted behavioural therapists in providing Intensive Behavioural Intervention therapy through the implementation of Applied Behaviour Analysis procedures for children on the autism spectrum- Prepared materials for daily programs, supervised clients, and assisted in educational teachings- Successfully established strong and trusting relationships with business stakeholders, created proposals, and delivered captivating presentations to secure 10+ sponsorships for the ‘Autism in Mind… Show more - Assisted behavioural therapists in providing Intensive Behavioural Intervention therapy through the implementation of Applied Behaviour Analysis procedures for children on the autism spectrum- Prepared materials for daily programs, supervised clients, and assisted in educational teachings- Successfully established strong and trusting relationships with business stakeholders, created proposals, and delivered captivating presentations to secure 10+ sponsorships for the ‘Autism in Mind Waterfront Marathon’.- Developed the ‘YouthCARE’ advocacy program and facilitated implementation across elementary schools to reduce stigma around Autism Show less

- Supervised and worked alongside a team of individuals to transition hardcopy clinical medical records into Accuro EMR software by preparing, copying, and scanning documentation. Patients charts were populated into the software database from the scanned documents and quality checks were executed. Helped team members navigate Accuro, research the most efficient methods of conversion, and troubleshoot issues- Shadowed a family physician in daily clinical practice- Oversaw general… Show more - Supervised and worked alongside a team of individuals to transition hardcopy clinical medical records into Accuro EMR software by preparing, copying, and scanning documentation. Patients charts were populated into the software database from the scanned documents and quality checks were executed. Helped team members navigate Accuro, research the most efficient methods of conversion, and troubleshoot issues- Shadowed a family physician in daily clinical practice- Oversaw general secretarial duties including patient check-ins, appointment booking, and organization tasks Show less

- Filled prescriptions, maintained and ordered inventory, and responded to customer inquiries- Proficiently used Fillware EMR software to complete financial transactions, insurance billing, and maintenance of patient information- Created a feedback survey for patients who received COVID-19 vaccinations at the pharmacy and conducted weekly debrief sessions with fellow colleagues to assess and enhance operational efficiency- Aided in the Methadone Medication-Assisted Treatment Program… Show more - Filled prescriptions, maintained and ordered inventory, and responded to customer inquiries- Proficiently used Fillware EMR software to complete financial transactions, insurance billing, and maintenance of patient information- Created a feedback survey for patients who received COVID-19 vaccinations at the pharmacy and conducted weekly debrief sessions with fellow colleagues to assess and enhance operational efficiency- Aided in the Methadone Medication-Assisted Treatment Program by evaluating patient conditions and dispensing appropriate medication- Managed social media marketing platforms by creating graphic designs, regularly publishing posts, andinteracting with followers to build community engagement Show less

- Planned, implemented, and budgeted weekly events, exercise programs, social outings, and healthcare workshops for residents- Communicated and acted as a liaison with business partners to coordinate events- Produced annual company statistics analysis report through data analysis tools and Microsoft Office. A survey was created, distributed, and analyzed in a report to review company statistics and provide business recommendations for company operational optimization, leading to an… Show more - Planned, implemented, and budgeted weekly events, exercise programs, social outings, and healthcare workshops for residents- Communicated and acted as a liaison with business partners to coordinate events- Produced annual company statistics analysis report through data analysis tools and Microsoft Office. A survey was created, distributed, and analyzed in a report to review company statistics and provide business recommendations for company operational optimization, leading to an increase in resident satisfaction by 2%- Founded the first-ever organization-wide line dancing program. This program was implemented through advertising, venue arrangements, personally teaching classes, and interviewing future candidates to ensure longevity of the initiative.- Assisted with March of Dimes (Aphasia and Communication Disabilities Program) and the Alzheimer Society of York Region Day Program.- Explored gerontology in the Wellness Clinic by shadowing physicians and observing clinical medicine practices.- Assisted the Wellness Clinic with the implementation of the "Health for All reACT" community outreach program through the Ministry of Health. This program encompasses an interdisciplinary healthcare professionals team who provide accessible and efficient care for the aging population.- Designed, edited, and distributed monthly newsletters, calendars, and flyers.- Interviewed residents and produced written newsletter segments.- Troubleshooted technological problems on PC and sound systems.- Recruited and trained resident volunteers. Show less

- Accurately maintained all patient records including personal, medical, and insurance information- Managed dentists’ and hygienists’ schedules by confirming patients’ appointments and managing their schedules- Scanned, filed, and faxed important patient documents- Assisted dentist and hygienist during patient appointments and observed several dental procedures, such as root canals, cleanings, denture and crown fittings, botox, etc

- Greeted customers courteously, took orders, handled payments, prepared food, and served guests accurately- Worked diligently, quickly, and efficiently under pressure- Demonstrated team working skills while collaborating with co-workers to complete difficult duties

- Observed and assisted with medical procedures including: Admission Assessment Unit, Percutaneous Endoscopic Gastrostomy Insertion, Peripherally Inserted Central Catheter, Bone Marrow Biopsy, and Neonatal Heel Prick- Worked alongside a physiotherapist in the implementation of an "early mobility" project in a hospital setting. A census and audit of mobility sheets was acquired in the Admission Assessment Unit multiple times a day, and the data was analysed. - Shadowed professionals in… Show more - Observed and assisted with medical procedures including: Admission Assessment Unit, Percutaneous Endoscopic Gastrostomy Insertion, Peripherally Inserted Central Catheter, Bone Marrow Biopsy, and Neonatal Heel Prick- Worked alongside a physiotherapist in the implementation of an "early mobility" project in a hospital setting. A census and audit of mobility sheets was acquired in the Admission Assessment Unit multiple times a day, and the data was analysed. - Shadowed professionals in various sectors of the hospital including: Magnetic Resonance Imaging, Computerized Tomography, Cardio-Respiratory, Diagnostic Imaging, Fracture Clinic, Laboratory, Neonatal Intensive Care Unit, and Pharmacy- Performed general desk clerk duties including: assembling and disassembling patient’s charts, answering telephone and patient call bells, stocking patient’s charts with Doctors’ notes, scanning, photocopying, printing, and faxing Show less

- Correctly received orders, processed payments and responded appropriately to guest concerns- Up-sold additional menu items, beverages and desserts to increase restaurant profits- Maintained a clean environment by performing general housekeeping duties