- Served as the customer proxy to the development team by championing solutions that increase customer adoption and satisfaction.- Responsible for developing Product Strategy and roadmaps throughout the product life cycle, also, defined and communicated the product vision to the scrum team.- Created and defined Epics, features, and user stories that deliver an increment of value to various defined user persona’s for the project.- Identified customer use cases and user personas to drive prioritization of functionality- Led grooming sessions with the Scrum team to help break down the features into user stories and estimate the user stories.- Attended PI planning workshops and facilitated system demo, inspection, and adapt workshops for future PIs and Release Management meetings.- Ability to break down complex topics into understandable elements or incremental milestones for both technical and business domains.- Contributed to Scrum ceremonies by presenting priorities, answering questions from developers, and clarifying requirements.- Helped the Scrum team mitigate impediments impacting successful team completion of Release / Sprint goals.- Communicate with stakeholders during the development of the product to keep them updated.- Coordinate testing of each feature, including user acceptance testing and the release process.- Collect, coordinate, and prioritize bug fixes.- Leverage Denodo skills to aggregate various data sets, draw conclusions and provide recommendations for Advanced Analytics of data. Also, worked on integrating the Denodo view with Tableau Dashboard, for effective presentations to various audiences including executives.- Develop detailed requirement specifications, including detailed user interface mockups and business logic.- Articulate detailed acceptance criteria for backlog items and bugs.- Assist the Product Manager in the creation, maintenance, and prioritization of the product backlog.

- Built products from existing ideas and collaborated with stakeholders to gather requirements for upcoming projects. - Kept the big picture vision highly available and drove the progress of a roadmap to accomplish strategic short- and long-term goals.- Communicated with all areas of the company providing training and education for product releases.- Partnered with developers translating requirements and designing a plan for iterative releases.- Facilitated project meetings to capture testing and project updates within credit risk reporting processes.- Created project plans/timelines in Microsoft Projects, and resolved issues to promote efficient and successful project releases across multiple teams.- Led multiple tasks to implement best practices by documenting, and tracking end-to-end life cycle review and signoff processes.- Captured impact assessments, and funding estimates that aligned with the project budget for enhancements/improvements.- Collaborated closely with technology, and business partners to develop business requirement documents, and test scripts during multiple release phases.- Executed test scripts in Toad (Hadoop database) and Teradata SQL Assistant querying tools.- Documented data mapping and metadata conversion to update terms and definitions in the repository for database migration.- Documented data lineage traceability using wiki data dictionary source to target data mapping.

- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.- Led sprint reviews and planning meetings to promote full team engagement.- Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.- Removed obstacles by finding the right personnel to advance tasks and projects.- Supported team using servant leadership style and leading by example.- Assisted with internal and external communication resulting in improved transparency.- Worked across teams outside of engineering to find solutions and answers to issues encountered by engineering personnel.- Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.- Managed work and project responsibilities by assigning tasks to internal individuals and external teams.- Acted as a go-to resource for the engineering team, providing clarity on tasks, gathering missing assets or requirements, and handling project changes.- Worked closely and listened to team members' feedback to identify issues and resolve conflicts.- Provided extensive guidance on Agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity.- Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.- Researched current trends to stay knowledgeable in Scrum methods.- Anticipated impediments to team delivery involving cultural barriers and logistical challenges.- Managed product backlog and supported Scrum framework for monthly sprint releases.- Drove Scrum team progress to overcome obstacles and realize success throughout the life of each sprint.

- Discussed project progress with customers, collected feedback on different stages, and directly addressed concerns.- Created service-level agreements for IT operational functions and help desk operations.- Consulted with engineering team members to determine system loads and develop improvement plans.- Developed and implemented policies, procedures, training, and development for network resource administration, appropriate use, and disaster recovery.- Evaluated project requirements and specifications and developed software applications that surpassed client expectations.- Led team for software engineering services and supported key clients in development efforts, establishing standards, determining specifications, and creating Service and Operational Level Agreements (SLA) and (OLA).- Coordinated efficient large-scale software deployments.- Guaranteed successful technical upgrade projects for clients by collaborating with developers for integrations.- Planned and developed interfaces that simplified overall management and offered ease of use.

- Served as the primary interface for clients, users, and the various technology teams through all phases of the SDLC. Documented the Project Lifecycle; educated clients and stakeholders on the benefits and risks associated with projects. - Assist the Project Manager, business partners, and technology resources in interpreting and implementing Business Functional Requirements.- Managed resource allocations, planning, and status updates to ensure efficient and responsive operations. Facilitate weekly client and team meetings to discuss Project Status. - Worked on automation of processes and reduction of processing time required to issue and administer policies for major insurance clients.- Facilitated meetings, walk-throughs, and reviews between various technology teams and business users during the Technical Design phase of the projects, including database designs, technical architectures, security, UI designs, and workflows. - Modified screens, and workflows and created targeted Questionnaires for SMEs to gather requirements and Functional Specifications to document client business needs.- Participated in JAD Sessions for the Requirement Definition process - the identification, understanding, and documentation of Business Requirements, including the applications capable of supporting those requirements.- Designed the entire Logical and Physical Data Model, which was used for data mapping, conversion, and persistence in the database. Extensively involved in Data Mapping exercises to streamline the relational database.- Execute all aspects of system QA testing, including component/module, SIT, UAT/usability, regression, as well as user training and client train-the-trainer.- Coordinate all aspects of bug tracking, prioritization, re-testing, using multiple test tracking systems