Shankaranarayanan Arumugam Email & Phone Number

Whitby, Ontario, Canada

As a customer sales representative, I efficiently managed 150 outbound calls daily, resulting in a remarkable 25% increase in qualified leads, ensuring a steady flow of potential clients. I consistently exceeded monthly sales targets, making a substantial impact on team revenue. Through persuasive sales presentations, both via phone and virtual meetings, I effectively conveyed the value of our insurance products. Additionally, I conducted detailed needs assessments for over 100 clients, leading to a notable 30% boost in cross-selling related insurance solutions, all while employing consultative selling techniques to customize offerings to each client's unique needs.

Oshawa, Ontario, Canada

As a customer service professional, I have a proven track record of managing daily interactions with over 80 customers per hour, providing exceptional service to customers by delivering personalized solutions, providing information on loyalty programs, and making product recommendations while addressing individual customer concerns. In addition, I have also contributed to the smooth operation of the store by providing training to new employees. My dedication to delivering exceptional customer service and providing a positive work environment has resulted in a high level of customer satisfaction and employee retention.

Chennai, Tamil Nadu, India

As an Advertisement Scheduling Officer at The New Indian Express News Paper Company, my main responsibility was to schedule advertisements on the newspaper page in accordance with the client's requirements. I was responsible for reading and routing correspondence, gathering data on advertisements, and managing to schedule on the paper. Additionally, I arranged and sent the advertisement billing to the corporate office. Through my work, I developed strong organizational and communication skills that allowed me to work effectively with clients and corporate staff.

India

As an Operation Executive at Elite Code Technological Solutions, I was responsible for overseeing day-to-day office functions and providing administrative support to the HR team and management. In addition, I assisted in the development and review of new company policies and coordinated meetings and appointments. I also played a key role in directing various administrative projects. Working for a startup company was a valuable learning experience that allowed me to develop new skills and take on new challenges.

Postgraduate Degree, Project Management

Bachelor'S Degree, Software Systems

Postgraduate Degree, Data Analytics For Business Decision Making