Marketing- Directed rebranding strategy including updated website; outbound marketing and educational materials; social media patient-perspective strategy; brand colors/voice/position to competitors- Pioneered the conversion of practice annual sale to virtual (due to Covid) resulting in less overhead and highest profits in practice history ($500k in sales year one, with growth year upon year)- Copywriting: website; social media; in-office signage; patient cosmetic procedure pamphlets- Visual Design: conceptual direction based on strategic messaging through close collaboration with graphic designer and social media specialist- PR: directed brand position surrounding COVID and other public or local crises Operations-Daily management of dermatology clinic functions including schedule, staffing, patient flow, patient engagement software, EHR, marketing & events- Championed Covid-safe office operations strategy and evolving policies in order to maintain practice profitability amid decrease in business- NextGen, Klara, EMAHR- Oversee compensation and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.- Developed internal training materials Administrative Leadership- Ensure policies and best practices are up to industry standards and government regulations- Monitor daily financial reporting/balancing, payroll, & inventory management for medications, medical equipment, resale products- Strong interpersonal and communication skills to effectively communicate with Physicians, other medical professionals, office personnel employees and patients

Marketing- Directed rebranding strategy including updated website, outbound marketing and educational materials, social media patient-perspective strategy- Pioneered the conversion of practice annual sale to virtual (due to Covid) resulting in less overhead and highest profits in practice history ($500k in sales year one, with growth year upon year)- Copywriting: website, social media, in-office signage- Visual Design: conceptual direction based on strategic messaging through close collaboration with graphic designer and social media specialistOperations-Daily management of dermatology clinic functions including schedule, staffing, patient flow, patient engagement software, EHR, marketing & events- Championed Covid safe office operations strategy and evolving policies in order to maintain practice profitability amid decrease in businessStaff Management- Conducted hiring interviews, conflict resolution, HR hurdles, and crisis management- Developed internal training materials for staff

• Coach first time home-buyers through the home buying process• Conduct thorough comparative analysis in order to accurately determine a home's listing price or purchase price• Negotiate purchase price, home repairs, and all other negotiable factors on behalf of client to serve client's best interests• Educate clients regarding nature of real estate market and real estate transactions• Conduct professional and ethical real estate services to all clients• Communicate effectively with clients and all parties in a transaction• Study residential real estate market• Conduct timely property searches tailored to each client• Accompany clients to property site• Discuss conditions of sale• Draw up real estate contracts • Convert leads into buying clients• Market and host events

"Let's Talk Birmingham" talk show highlights Birmingham's communities, business innovation, nonprofits, entertainment, and inspiring people. • Developed brand identity through logo creation and development of show purpose and direction• Created and gathered on-air content• Coordinated on-air guests bookings and guest experience• Designed website and provided website content including blog posts• Managed all social media, including Facebook, Instagram, and Twitter• Hosted and co-hosted live on-air show

• Assisted in brand strategy, both design and direction• Fielded calls and emails of real estate industry partners and clients• Learned residential real estate industry practices• Coordinated schedule (both professional and personal)• Attended networking events, business meetings, and training events

• Developed tailored radio advertising campaign strategies based upon unique economic goals of local businesses• Directed creative strategy of radio advertising campaigns• Assisted in creative development of advertising copy and production• Cultivated and services client accounts via email/phone communication and in-person meetings • Aquired new business through cold calling, leads, etc.• Tracked current advertising results of individual clients on a monthly basis

• Assisted prospective students and their families with The University of Alabama admission process• Attended recruiting events to cultivate relationships between high school juniors and seniors and The University of Alabama• Maintained recruitment territory through personal contact with prospective students• Coordinated the scheduling and execution of undergraduate admissions campus tours• Provided high level of customer service to campus visitors

• Served as executive office liaison between regional office event teams and executive office design team • Ensured brand consistency of regional event marketing materials• Coordinated the creation, design, schedule and distribution of marketing materials for regional fundraising events across the country• Built congenial professional relationships through active oral and written correspondence with regional event specialists• Developed and presented integrated marketing fundraising campaign to ALSAC CEO and senior executives

• Recruited donors through interactive tours as a certified tour guide of St. Jude Children’s Research Hospital• Assisted in planning and executing both hospital and ALSAC donor events• Developed an intern guidebook to be utilized by Human Resources in the employment and training of future interns