Corrinne Okum Email & Phone Number

Kingston, Ontario, Canada

Toronto, Ontario, Canada

● Created event documents including BEO’s, providing specific details to event and guest needs such as allergy and dietary needs, supply and program materials setup, speaker/facilitator assistance.● Created event booking for five locations in downtown Toronto: for internal and external clients, for meetings, conferences, professional development courses and receptions● Organized a variety of vendor relations options for our clients and establish new relationships to accommodate business… Show more ● Created event documents including BEO’s, providing specific details to event and guest needs such as allergy and dietary needs, supply and program materials setup, speaker/facilitator assistance.● Created event booking for five locations in downtown Toronto: for internal and external clients, for meetings, conferences, professional development courses and receptions● Organized a variety of vendor relations options for our clients and establish new relationships to accommodate business needs ● Assisted with creating weekly delivery schedules for catering, suppliers and internal team to start up and maintain offsite locations● Supported Event Manager with needs of the business ● Provided direction & structure for daily operations of events including leadership and direction to the team, maintaining supply levels, collaborating with Facilities team for event setup needs. ● Invoice processing including preparation and submission for approvals and for all events and follow-up ● Helped implement systems and operations including maintained a clean and healthy working environment ● Covered reception desk, as required Show less

Toronto

• Received catering requests from various Head Office employees for client and staff meetings, to be held in meeting rooms or other premise facilities• Determined specific catering requirements from requests (i.e. based on the number of participants, meals vs. light snack, timing of food delivery/pickup, etc.) • Tracked, logged, and processed orders, invoices, etc. and maintain pertinent records and files • Contribute to other administrative areas Office Services, Mail, Courier… Show more • Received catering requests from various Head Office employees for client and staff meetings, to be held in meeting rooms or other premise facilities• Determined specific catering requirements from requests (i.e. based on the number of participants, meals vs. light snack, timing of food delivery/pickup, etc.) • Tracked, logged, and processed orders, invoices, etc. and maintain pertinent records and files • Contribute to other administrative areas Office Services, Mail, Courier, Reception Show less

Toronto, Canada Area

Greeted business executives and representing the Ivey Brand, maintaining a level of excellencesOrganized the logistics and operations of day events for business executivesOrganized and liaison communication with onsite concierge and AV technician

Toronto, Canada Area

Worked in tandem with the Certified Meeting Profession to execute on-site events including scheduling, meeting client needs, event- space set up and breakdown, etc.Organize the operations and logistics of meeting, conferences and receptions.Delegated tasks during large scale and high stress events.Ensured clients were constantly satisfied by conducting surveys, seeking recommendations for improvement and created action plans with management to execute solutions.

Toronto, Canada Area

Coordinated priorities with service staff to execute events and seminars.Practiced high attention to detail and organization during client events.Awarded 2011 Employee of the Year.

Toronto, Canada Area

Provided an exceptional experience for clients, ensuring the consistent delivery of high quality service to exceed client expectations Resolved customer problem and take ownership in a professional manner, utilizing customer problem resolution code every time a client shares a concernIdentified potential sales opportunities while processing transactions quickly and providing efficient serviceCreated a positive client experience by understanding and meeting service transaction needs… Show more Provided an exceptional experience for clients, ensuring the consistent delivery of high quality service to exceed client expectations Resolved customer problem and take ownership in a professional manner, utilizing customer problem resolution code every time a client shares a concernIdentified potential sales opportunities while processing transactions quickly and providing efficient serviceCreated a positive client experience by understanding and meeting service transaction needs quickly, professionally and accuratelyInitiated to promote banking products and transaction services that exceed client needsTook ownership when clients experience a problem and take the appropriate steps to resolve the problem Balanced cash holdings, Act as joint custodian of cash and securities, Protect client privacy Show less

Scarborough

Performed various administrative duties which include: maintaining bookkeeping procedures results in accurate sales accountability, reviewing /updating associate time and attendance, generate daily, weekly and monthly sales reports, sending couriers, faxing, emailing and filingDemonstrated excellent interpersonal skills that results in the ability to develop and maintain professional relationships with suppliers, clients and customers Assisted with creative development and planning of… Show more Performed various administrative duties which include: maintaining bookkeeping procedures results in accurate sales accountability, reviewing /updating associate time and attendance, generate daily, weekly and monthly sales reports, sending couriers, faxing, emailing and filingDemonstrated excellent interpersonal skills that results in the ability to develop and maintain professional relationships with suppliers, clients and customers Assisted with creative development and planning of social committee events Show less