Owner
Columbia, Maryland, United States
Selling professional DJ services for private/corporate events and high-end wedding functions, over 300 unique events in 2019. Increased sales 25% YOY each year since 2015. Diversified revenue streams to include equipment rental, custom lighting solutions, and music editing services. Recruits all talent and technical staff and personally oversee their development in all areas of DJing and customer service in order to provide the best client experience. Increased customer engagement and reviews by past clients by 10% YOY each year while maintaining a perfect five-star rating on all major wedding review sites. Created the company’s marketing materials for both potential clients and referring vendors while maintaining a 75% close rate from referrals from other event professionals. Designed and emplaced operational protocols (equipment handling procedure, security procedures, etc.) from scratch and trained all staff in their use. Performs regular reviews to ensure the safety and security of all staff and equipment. In charge of most business development ventures including site visits, trade shows, and demonstrations with event industry professionals. Purchasing, maintenance, upkeep of all DJ and office equipment, including the in-office demonstration room. Designed and manages the company website, CRM, and office design.