Michael Beard Email & Phone Number

Maryland, United States

Baltimore, Maryland, United States

Baltimore, Maryland, United States

*Overseeing the installation of educational software or platforms, ensuring smooth implementation.*Evaluating the skill levels of educators using the software and identify opportunities for development and education.*Analyzing results from education programs to confirm understanding and effectiveness.*Collaborating with local education sales.

Baltimore, Maryland

Black-Owned 1 Stop Shop For All Technology Needs! Ask about desktops, laptops, tablets, phones, Firesticks and android boxes. Kodi maintenance available!

Baltimore, Maryland Area

• Joined the admissions team in June 2018. Duties include highlighting the benefits and features of specific trade programs and courses to attract students and then guiding the students through the enrollment process to.
• That process included conducting interviews, reviewing application materials, and assisting in the admissions decision-making process.
• Consistently maintained a monthly average interview to-enrollment rate of 66% with an average appointment show rate of 53%.
• Contributed to the thirty-seven additional students enrolled over budget for 2018 by meeting and exceeding monthly start goals.
• Organized community-recruiting events and represented the school at continuing education fairs, high schools, and other promotional opportunities.
• Arranged campus tours and conducted information sessions for various alternative education groups and organizations.

Baltimore, Maryland Area

• Contributions to business growth included creating new student enrollments by assessing potential applicants and determining if these clients qualify to apply and enroll in various academic programs averaging a minimum.
• Met and exceeded the enrollment quota of twelve enrollments within ninety days' probation.
• Enrolled for all Certificate, BA, Master, and Doctoral programs offered online to international students with over 200-degree options including specializations. Primary degree fields included Healthcare, Education, and.
• Daily tasks included professional follow-up on potential students via phone, email, fax, direct mail, and student inquiries relating to obtaining advanced degrees.
• Established rapport and provided guidance for students interested in obtaining a degree or certificate program based on prospective students' desired goals or career interests.
• Provided a positive and superior student experience and enhanced my personal lead growth by 25% after implementing a new referral-based generation program.

Baltimore, Maryland Area

• Managed annual unit and gross-profit plans by implementing marketing strategies; and analyzing trends and results to impact classroom sales at a school district level for populations of 5,000 students or more.
• Established sales objectives by forecasting and developing annual sales quotas for regions and territories projecting expected sales volume and profit for existing and new products.
• Helped to launch the "piloting" initiative to gain buy-in from teachers in the classroom.
• Composed new departmental S.O.P.s to improve the onboarding and renewal process for accounts.
• Maintained sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors, with an average conversion of 40% to all clients who viewed a.
• Established and adjusted selling prices by monitoring costs, competition, and supply and demand.

• Built sales pipeline by prospecting for new clients through email and cold and warn lead phone calls of 100+/day.
• Developed several effective strategies to establish a quick and warm rapport to bypass the secretaries and "gatekeepers" using a consultative sales approach.
• Contacted existing customer base to nurture referrals for surrounding schools and districts 25+/day.
• Plan, develop, and execute sales strategies to meet company goals and initiatives.
• Conduct remote and in-person demonstrations and product overviews with school and district-level administrators and decision-makers, to solicit license purchases and implementation opportunities for the company.
• Maintain and input account records data into Salesforce to generate tracking and forecasting reports.

Towson, MD

• Manage inquiries by making prompt and effective contacts with inquiring customers while screening unqualified candidates through phone surveys.
• Schedule and conduct face-to-face interviews, pursuing the most qualified potential students for enrollment.
• Led my team in enrollments by my third month of employment with an appointment/enrollment rate of 60% using my personally developed consultative sales approach.
• After consistently exceeding projected goals, also selected to conduct promotional enrollment activities including open houses, presentations, training sessions, orientation programs, and career fairs.
• Developed admissions processes that proved successful, resulting in a 33% increase in conversions from inquiries, a 20% increase in the number of student inquiries, and a 16% increase in enrollment applications.

• Maintained an elevated level of production by promoting positive reinforcement to encourage rapid performance improvements in a motivating environment.
• Consistently led the department by increasing sales revenue by 25% over the previous year and decreasing employee turnover by 35%.
• Listening in on a sales rep’s call and then talking about what went well, as well as areas for improvement.
• Holding weekly meetings or checkups with the reps to reflect on their production, their objectives, and the parts of their sales process they want to work on.
• Reviewing a rep’s CRM (customer relationship management) activity such as call volume and note-taking to identify opportunities for process enhancements.
• Evaluating a sales rep’s email outreach and conversations with potential buyers and observing how the rep is guiding prospects through the buying journey.

• Managed 75+ inbound daily phone inquiries from prospective customers promoting Sylvan products and services.
• Advised customers on products/services using a consultative selling approach, guiding customers through the admissions process, and securing student enrollments.
• Maintained a consistent average lead/appointment conversion rate of 25-30% average 50+ daily inbound calls.
• Assisted with training and other onboarding activities for new hires as requested by management.

Took inbound calls at a call center that sold Dish Network and Direct TV equipment and installations. The call volume was generated by mailers that potential customers received with instructions to contact the center to be sold on establishing a new account with either company. Averaged 15+sales/day and between 40-50 calls.

Worked as a merchandiser/sales representative for a window company contracted through Home Depot. Responsibilities included for providing service to 19 Home Depots including manual stock shelf replacement, accessing monthly sales records and meeting weekly company replenishment requirements.

Final expense insurance exclusively for seniors, including sales of specific policies of whole life insurance. Enrolled 20+/month new clients.

Loan originator for home mortgage refinancing. Traveled to in-home appointments for homeowners to complete applications. Submitted 30+/month loan packages to the underwriting departments of various financial institutions for approval, while scheduling title appointments for settlements.

Managed a staff of 6-10 individuals overseeing the sales of prearranged services, merchandise and property. Responsibilities included recruitment, hiring and training of new associates, marketing and advertising at location, plus budget and expense management for cemetery that grossed 500K revenue annually.

Headed the Family Service department. Responsibilities included accountability of 8 family service counselors, verifying daily scheduled services in the cemetery and maintaining the required prearranged volume for the cemetery of 30K/month.

Completed 9 weeks of Basic Training and 6 months of Military Operations School. Trained to provide maintenance for the Cobra attack helicopters missiles systems and the turret 20 millimeter machine gun.

Versatile Salesperson Certificate, Sales

Certificate, Website Design

Microsoft A+Certification, Computer Technician

Aa, Liberal Arts

General Studies

Diploma