*Overseeing the installation of educational software or platforms, ensuring smooth implementation.*Evaluating the skill levels of educators using the software and identify opportunities for development and education.*Analyzing results from education programs to confirm understanding and effectiveness.*Collaborating with local education sales representatives to create comprehensive learning solutions, often participating in RFPs (Request for Proposals).*Working with education channel partners to expand market penetration and enhance the delivery of learning solutions.*Mapping customer training needs to detailed cloud-based education solutions across the implementation lifecycle.*Explores innovative solutions to address educational challenges on all level of business*Demonstrates a deep understanding of education-based customers and their issues or concerns and provides effective resolutions.*Planning and executing cloud education go-to-market strategies aligned with regional sales goals.*Contacting schools and businesses, building partnerships, and closing new business deals

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• Joined the admissions team in June 2018. Duties include highlighting the benefits and features of specific trade programs and courses to attract students and then guiding the students through the enrollment process to completion. • That process included conducting interviews, reviewing application materials, and assisting in the admissions decision-making process. • Consistently maintained a monthly average interview to-enrollment rate of 66% with an average appointment show rate of 53%. • Contributed to the thirty-seven additional students enrolled over budget for 2018 by meeting and exceeding monthly start goals. • Organized community-recruiting events and represented the school at continuing education fairs, high schools, and other promotional opportunities.• Arranged campus tours and conducted information sessions for various alternative education groups and organizations. • Designed and implemented enhancements to the active alumni network to focus on planning events, helping students find opportunities in their fields, and obtaining funding from outside sources.

• Contributions to business growth included creating new student enrollments by assessing potential applicants and determining if these clients qualify to apply and enroll in various academic programs averaging a minimum of fifteen enrollments per month. • Met and exceeded the enrollment quota of twelve enrollments within ninety days' probation. • Enrolled for all Certificate, BA, Master, and Doctoral programs offered online to international students with over 200-degree options including specializations. Primary degree fields included Healthcare, Education, and Public Administration. • Daily tasks included professional follow-up on potential students via phone, email, fax, direct mail, and student inquiries relating to obtaining advanced degrees.• Established rapport and provided guidance for students interested in obtaining a degree or certificate program based on prospective students' desired goals or career interests. • Provided a positive and superior student experience and enhanced my personal lead growth by 25% after implementing a new referral-based generation program. • Fine-tuned several steps of the enrollment process including specialized areas such as financial aid transition after enrollment. • Created consistent and observable documentation in a regulated environment throughout the student cycle of initial enrollment.• Maintained close team relationships by working collaboratively with the direct team and other departments by organizing meetings and weekly info sessions.• Counseled student concerns through active listening and various coaching and positive reinforcement techniques.

• Managed annual unit and gross-profit plans by implementing marketing strategies; and analyzing trends and results to impact classroom sales at a school district level for populations of 5,000 students or more.• Established sales objectives by forecasting and developing annual sales quotas for regions and territories projecting expected sales volume and profit for existing and new products. • Helped to launch the "piloting" initiative to gain buy-in from teachers in the classroom. • Composed new departmental S.O.P.s to improve the onboarding and renewal process for accounts. • Maintained sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors, with an average conversion of 40% to all clients who viewed a demonstration. • Established and adjusted selling prices by monitoring costs, competition, and supply and demand. • Conducted internal marketing efforts with school districts to gain surrounding referrals in addition to the company marketing to continue to build the sales pipeline. • Contributed to team efforts by accomplishing related results as needed, still completing the job responsibilities of the account executive position daily due to the reduction in workforce.• Executed market penetration strategy resulting in increased market share of 25% and increased annual revenue by 45%. • Completed successful sales with a 94% customer satisfaction rate. • Developed and successfully implemented marketing strategies to enable securing and retaining sales contacts with a district-level decision-maker.• Improved customer service response time by 28%, thereby boosting customer satisfaction by 22%. Instrumental in the creation and implementation of an effective onboarding process for strategic accounts.• Developed new distribution model in the U.S. and internationally to drive market expansion opportunities for new lead generation and product interest.

• Built sales pipeline by prospecting for new clients through email and cold and warn lead phone calls of 100+/day.• Developed several effective strategies to establish a quick and warm rapport to bypass the secretaries and "gatekeepers" using a consultative sales approach. • Contacted existing customer base to nurture referrals for surrounding schools and districts 25+/day.• Plan, develop, and execute sales strategies to meet company goals and initiatives. • Conduct remote and in-person demonstrations and product overviews with school and district-level administrators and decision-makers, to solicit license purchases and implementation opportunities for the company. • Maintain and input account records data into Salesforce to generate tracking and forecasting reports. • Plan, participate, and lead in ongoing training sessions, conferences, and any other activities as directed by the company. • Closed 30K district-level sale in June 2015.

• Manage inquiries by making prompt and effective contacts with inquiring customers while screening unqualified candidates through phone surveys. • Schedule and conduct face-to-face interviews, pursuing the most qualified potential students for enrollment. • Led my team in enrollments by my third month of employment with an appointment/enrollment rate of 60% using my personally developed consultative sales approach.• After consistently exceeding projected goals, also selected to conduct promotional enrollment activities including open houses, presentations, training sessions, orientation programs, and career fairs.• Developed admissions processes that proved successful, resulting in a 33% increase in conversions from inquiries, a 20% increase in the number of student inquiries, and a 16% increase in enrollment applications.

• Maintained an elevated level of production by promoting positive reinforcement to encourage rapid performance improvements in a motivating environment. • Consistently led the department by increasing sales revenue by 25% over the previous year and decreasing employee turnover by 35%. • Listening in on a sales rep’s call and then talking about what went well, as well as areas for improvement.• Holding weekly meetings or checkups with the reps to reflect on their production, their objectives, and the parts of their sales process they want to work on.• Reviewing a rep’s CRM (customer relationship management) activity such as call volume and note-taking to identify opportunities for process enhancements.• Evaluating a sales rep’s email outreach and conversations with potential buyers and observing how the rep is guiding prospects through the buying journey.• Conduct live roleplay in which the reps practice their scripts and their responses to common prospect objections that are commonly heard during sales calls.• Ongoing practice of remote sales techniques and tools in team meetings.

• Managed 75+ inbound daily phone inquiries from prospective customers promoting Sylvan products and services.• Advised customers on products/services using a consultative selling approach, guiding customers through the admissions process, and securing student enrollments. • Maintained a consistent average lead/appointment conversion rate of 25-30% average 50+ daily inbound calls.• Assisted with training and other onboarding activities for new hires as requested by management.

Took inbound calls at a call center that sold Dish Network and Direct TV equipment and installations. The call volume was generated by mailers that potential customers received with instructions to contact the center to be sold on establishing a new account with either company. Averaged 15+sales/day and between 40-50 calls.

Worked as a merchandiser/sales representative for a window company contracted through Home Depot. Responsibilities included for providing service to 19 Home Depots including manual stock shelf replacement, accessing monthly sales records and meeting weekly company replenishment requirements.

Final expense insurance exclusively for seniors, including sales of specific policies of whole life insurance. Enrolled 20+/month new clients.

Loan originator for home mortgage refinancing. Traveled to in-home appointments for homeowners to complete applications. Submitted 30+/month loan packages to the underwriting departments of various financial institutions for approval, while scheduling title appointments for settlements.

Managed a staff of 6-10 individuals overseeing the sales of prearranged services, merchandise and property. Responsibilities included recruitment, hiring and training of new associates, marketing and advertising at location, plus budget and expense management for cemetery that grossed 500K revenue annually.

Headed the Family Service department. Responsibilities included accountability of 8 family service counselors, verifying daily scheduled services in the cemetery and maintaining the required prearranged volume for the cemetery of 30K/month.

Completed 9 weeks of Basic Training and 6 months of Military Operations School. Trained to provide maintenance for the Cobra attack helicopters missiles systems and the turret 20 millimeter machine gun.