Michelle Ray Email & Phone Number

Grand Rapids, Michigan, Us

• Develops and recommends processes/strategies to optimize inventory management performance against key performance indicators ensuring the right balance of merchandising, retail operations, and supply chain considerations are made maximizing profitability and customer satisfaction.• Develops and trains methods/capabilities that support and drive the development, deployment, and improvement of all merchandising capabilities including Customer Integrations & Demand, Forecasting and Planning, Inventory Control & Fulfillment, and Multi-Channel & Vendor.• Collaborates with the Business to develop and improve tools, templates, and methods that will enable development, deployment, improvement and support of merchandising capabilities.• Develops, designs, and reports on various inventory strategy capabilities to help identify optimal productivity of the merchandising organization.• Monitors performance metrics to identify opportunities for improvement of inventory management enabling merchandising strategies.• Conducts fact-based analysis on key performance indicators, identifies opportunities for improvement, and determines root cause.• Participates in projects following standard project management methodologies.• Works cross functionally with merchandising, merchandise planning, supply chain, logistics, and operations resources to execute plans.• Presents, communicates, and manages expectations regarding inventory optimization with internal and external resources.• Collaborates with supply chain and distribution center teams to optimize supply chain efficiencies and mitigate known DF constraints.• This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required.

Grand Rapids, Michigan, Us

• Accountable for inventory and product flow execution• Provides analysis on assortment, pricing, and merchandising for category and line reviews• Achieves financial plan goals while optimizing sales profit with a clear understanding of competitive forces and analysis• Demand Forecasting, Fulfillment and Allocation• Order Creation and Order Groups, Replenishment method, Inventory deployment strategy within OTB (receipt and inventory plans), Shelf presentation, Identify and resolve product flow issues including competitive response, Remedy, and SAQ• Manage Product Lifecycles: new Item forecasts, promotional flow strategies and execution, end of life recommendation / analysis• Collaborate with Buyer and provide analysis regarding: Advertising, Digital and Visual Strategy• Past, Current, and Future trend analysis• Assortment Planning / Merchandise Presentation Planning• Vendor Collaboration to drive fill rates and on-time measures• Create and communicate promotional reports. Including: Ad Variance report, promotional ROI, Ad effectiveness review, competitive Ad comparison, and Neilson reporting and analysis• Coordinates and executes product returns & product recalls at the distribution facility• Recommend/analyze Category Reviews, Analyze and build Planograms including final proof and template assortment• Responsible to work with Vendors on Inventory Productivity, Forecasts and Timelines, Claims and Recalls*Top MDQ/In Stock in softlines, and reached top 10 in companySoftline Departments:- Trained with Team Sports Apparel and Men’s Workwear (Carhartt and Dickies)- Placed on the Men’s Basic Apparel (Hanes, Fruit of the Loom, Reebok, Pair of Thieves, and more)- Actively working on Kids Basic Apparel, Accessories, and Sleepwear (Hanes, Fruit of the Loom, Carters, and more)

Grand Rapids, Michigan, Us

• Process inventory receivings• Translate SKUs and modify data for internal use• Utilize VICS reports and spreadsheets to document, track, and manage POs and warehouse inventory• Voucher all invoices and ensure purchase order integrity• Review shortages, customer returns, and perform inventory adjustments applicably• Streamline communication with other departments; particularly buying, accounts payable, and finance

Grand Rapids, Michigan, Us

• Compile, analyze, and report sales data to forecast sales trends • Monitor and analyze competitive activity, customer, and market trends across Business Intelligence Tools• Review past sales data to determine trends in productivity of the sales team• Provide actionable insights to guide the sales and marketing teams• Suggest adjustments and revisions to promotional strategies to improve sales and profitability • Partner with Marketing to develop the promotional calendar• Analyze inventory data to determine which products are selling the most and which are under-performing• Support other departments as assigned with performance improvement ideas and metrics, gain a detailed understanding of the business operations driving analytics needs, and conduct analysis on metrics using appropriate software• Assist in the deployment of data to the data warehouse• Assist in the development of policies and procedures for the collection and analysis of data• Assist in the Implementation of new data analysis methodologies• Review customer files to ensure integrity of data collection and utilization*Resigned due to work environment.

Grand Rapids, Michigan, Us

• Providing support necessary to effectively process loan applications to meet member expectations• Detail focus to ensure all requirements and regulations met• Working collectively with mortgage partners to prepare loans for final approval, ordering payoffs, updating home owners insurance, obtaining various other documents necessary to proceed to closing• Timely ordering appraisals, title work and various other items to submit to the processing team

Grand Rapids, Mi, Us

• Identify, and onboard clinics in designated regions across the country• Developing relationships with key contacts at both existing clinics and newly on-boarded clinics• Overseeing the services rendered at CerteDrive clinics on behalf of CerteDrive clients, while ensuring compliance with FMCSA guidance and regulations as well as company specific protocols• Documenting clinic acquisition efforts and communicating updates to leadership team• Maintain clinic and company network marketing materials for CerteDrive’s current and prospective clients• Maneuver the application to register clinics and users during on-boarding and troubleshoot long term• Work with management to create retention and expansion plan for clinics• Educate clinics on the latest products and introduce them to software enhancements and services that will benefit their business• Provide reporting and Business analysis to CerteDrive leadership team• Research, identify, and onboard clinics nationwide• Developing relationships with key contacts at both existing clinics and newly on-boarded clinics• Work with management to create retention and expansion plan for clinics• Identify opportunities for improved user experience to increase use of software• Testing new features, providing feedback, and identifying areas of improvement• Assist researching regulations, writing requirements, and ad hoc project management• Provide continuous process improvement recommendations such as developing a CCF inventory management system*Let go due to the Covid-19 pandemic

• Merchandise seasonal floral products at multiple vendor locations• Unload, shift, and create displays for new product• Regular gardening maintenance including watering, pruning, rotation, and nurture• Maintain display integrity through floor monitoring and traffic analysis• Provide customer service when applicable

Marne, Mi, Us

• Provide statistical analysis of data and processes to facilitate decision-making• Identify, quantify, implement, and track improvement initiatives• Gather, set-up, and research for casting methods and identify gaps• Build and implement KPI and dashboards• Summarize and communicate project status to IT Manager and Operations Group, as appropriate• Build, implement, and enforce PMO documentation and governance • Ensure assigned projects are following Project Management Guidelines• Organize, attend, and participate in stakeholder meetings• Collaborate with IT Manager and the Operations Group to identify risks and mitigate any barriers to project timelines and completion• Gain approval for and track project changes and impact to timeline and budget• Identify problematic processes and recommend improvements to Operations Group• SOP creation and information gathering for departments and process

Marne, Mi, Us

Promoted from Purchasing Assistant• Implement process improvement and reporting solutions• Analyze buyers trends and patterns for best practices• Identify, quantify, implement, and track improvement initiatives• Gather, set-up, and research for casting methods and identify gaps• Build and implement KPI and dashboards• Conduct account research and analysis• Assist COO with current numbers and reports

Marne, Mi, Us

Promoted from Data Entry/Office Assistant• Evaluate all purchase acquisitions• Manages products and communication through purchasing and receiving process• Confirms accuracy of PO's• Creates and prepares reports• Organize and plan all travel for food shows and business events

Marne, Mi, Us

• Add, edit, and monitor inventory of goods• Create and review purchase orders and invoices• Schedule travel plans and reservations for conferences and the sales team• Assist wherever an opportunity arises

• Manage cohesion between all marketing campaigns and brand image from car magnets to involvement in the Grand Rapids Home and Remodeling Show• Design, create, and order all marketing materials while supervising inventory and analyzing what to add to collection• Assist in scheduling, accounting, and other minor business endeavors

Beaverton, Or, Us

• Assist customers during their shopping experience with merchandise knowledge• Stock and re-shelf apparel, shoes, and accessories for proper appearance and stockroom organization• Handle funds and financial transactions utilizing mobile and stationary technologies

Grand Rapids, Michigan, Us

• Catalog materials searching and selecting bibliography records according to The Library of Congress standards and categorizations.• Utilize library database systems including Evergreen and MeLCat software to catalog, check-in, check-out, and distribute materials to appropriate destinations.• Issue and manage library cards including monitoring patrons financial status accounts.• Assist patrons at the front desk and reading room emphasizing customer service.

Grand Rapids, Michigan, Us

• Shelf materials according to the Dewy Decimal System and local library categorizations.• Utilize library database systems including Evergreen and MeLCat software to check-in, check-out, and distribute materials to appropriate destinations.

Grand Rapids, Us

• Pour and Serve wine tastings for visitors while communicating product and winery knowledge for selection assistance.• Greet visitors, properly check various forms of ID's for alcohol consumption, and perform routine checkout procedures and assistance.• Provide concierge service to other attractions at Robinette's orchard.

• Performed organizational skills filing, mailing, and keeping office area presentable.• Personal communication skills were practiced though daily encounters with clientele from all parts of the world on phones and in the office.

Midland, Mi, Us

• Displayed sales and promotion skills giving calls, tours, and meeting prospects while helping recruit.• Demonstrated office skills such as phone operation, scheduling, scanning, filing, and data entry as well as organizing and creating marketing advertisements for events.• Managed and onboarded fellow student ambassadors.

Midland, Mi, Us

• Toured prospective student on the campus and assisted with application process.• Demonstrated office skills such as phone operation, scheduling, scanning, filing, and data entry as well as organizing and creating marketing advertisements for events.• Managed and onboarded fellow student ambassadors.

Addison, Tx, Us

• Practiced interpersonal skills meeting, communicating, and convincing customers to purchase products. • Ran all aspects of an entrepreneurial business from accounting to marketing.

• Performed under pressure with time restraints and importance of performance detail while controlling the computer operated timing software.• Assumed responsibility of others as well as organized lesson plans to teach motivating ways of learning skills.

San Francisco, California, Us

• Assist customers during their shopping experience with merchandise knowledge.• Stock and re-shelf apparel, shoes, and accessories for proper appearance and delivery.

Indianapolis, In, Us

• Assist customers during their shopping experience with merchandise knowledge.• Stock and re-shelf apparel, shoes, and accessories for proper appearance and delivery.

• Practiced basic business operations as shared with sibling colleagues. • Utilized Corel Draw to digitize embroidery patterns.• Ran and operated sewing, embroidery, sublimation, and other machinery to perform the labor duties.

Bachelor'S Degree - Marketing & Management, Marketing/Marketing Management, General

High School Diploma, General; Focus On Art And Business

Capm - Certified Assistant Project Manager, Certificate Of Completion

Six Sigma White Belt, Six Sigma

Continuing Education - Psychology, Psychology