Michelle Ray Email & Phone Number

Grand Rapids, Michigan, US

• Develops and recommends processes/strategies to optimize inventory management performance against key performance indicators ensuring the right balance of merchandising, retail operations, and supply chain.
• Develops and trains methods/capabilities that support and drive the development, deployment, and improvement of all merchandising capabilities including Customer Integrations & Demand, Forecasting and Planning.
• Collaborates with the Business to develop and improve tools, templates, and methods that will enable development, deployment, improvement and support of merchandising capabilities.
• Develops, designs, and reports on various inventory strategy capabilities to help identify optimal productivity of the merchandising organization.
• Monitors performance metrics to identify opportunities for improvement of inventory management enabling merchandising strategies.
• Conducts fact-based analysis on key performance indicators, identifies opportunities for improvement, and determines root cause.

Grand Rapids, Michigan, US

• Accountable for inventory and product flow execution
• Provides analysis on assortment, pricing, and merchandising for category and line reviews
• Achieves financial plan goals while optimizing sales profit with a clear understanding of competitive forces and analysis
• Demand Forecasting, Fulfillment and Allocation
• Order Creation and Order Groups, Replenishment method, Inventory deployment strategy within OTB (receipt and inventory plans), Shelf presentation, Identify and resolve product flow issues including competitive.
• Manage Product Lifecycles: new Item forecasts, promotional flow strategies and execution, end of life recommendation / analysis

Grand Rapids, Michigan, US

• Process inventory receivings
• Translate SKUs and modify data for internal use
• Utilize VICS reports and spreadsheets to document, track, and manage POs and warehouse inventory
• Voucher all invoices and ensure purchase order integrity
• Review shortages, customer returns, and perform inventory adjustments applicably
• Streamline communication with other departments; particularly buying, accounts payable, and finance

Grand Rapids, Michigan, US

• Compile, analyze, and report sales data to forecast sales trends
• Monitor and analyze competitive activity, customer, and market trends across Business Intelligence Tools
• Review past sales data to determine trends in productivity of the sales team
• Provide actionable insights to guide the sales and marketing teams
• Suggest adjustments and revisions to promotional strategies to improve sales and profitability
• Partner with Marketing to develop the promotional calendar

Grand Rapids, Michigan, US

• Providing support necessary to effectively process loan applications to meet member expectations
• Detail focus to ensure all requirements and regulations met
• Working collectively with mortgage partners to prepare loans for final approval, ordering payoffs, updating home owners insurance, obtaining various other documents necessary to proceed to closing
• Timely ordering appraisals, title work and various other items to submit to the processing team

Grand Rapids, MI, US

• Identify, and onboard clinics in designated regions across the country
• Developing relationships with key contacts at both existing clinics and newly on-boarded clinics
• Overseeing the services rendered at CerteDrive clinics on behalf of CerteDrive clients, while ensuring compliance with FMCSA guidance and regulations as well as company specific protocols
• Documenting clinic acquisition efforts and communicating updates to leadership team
• Maintain clinic and company network marketing materials for CerteDrive’s current and prospective clients
• Maneuver the application to register clinics and users during on-boarding and troubleshoot long term

• Merchandise seasonal floral products at multiple vendor locations
• Unload, shift, and create displays for new product
• Regular gardening maintenance including watering, pruning, rotation, and nurture
• Maintain display integrity through floor monitoring and traffic analysis
• Provide customer service when applicable

Marne, MI, US

• Provide statistical analysis of data and processes to facilitate decision-making
• Identify, quantify, implement, and track improvement initiatives
• Gather, set-up, and research for casting methods and identify gaps
• Build and implement KPI and dashboards
• Summarize and communicate project status to IT Manager and Operations Group, as appropriate
• Build, implement, and enforce PMO documentation and governance

Marne, MI, US

• Promoted from Purchasing Assistant
• Implement process improvement and reporting solutions
• Analyze buyers trends and patterns for best practices
• Identify, quantify, implement, and track improvement initiatives
• Gather, set-up, and research for casting methods and identify gaps
• Build and implement KPI and dashboards

Marne, MI, US

• Promoted from Data Entry/Office Assistant
• Evaluate all purchase acquisitions
• Manages products and communication through purchasing and receiving process
• Confirms accuracy of PO's
• Creates and prepares reports
• Organize and plan all travel for food shows and business events

Marne, MI, US

• Add, edit, and monitor inventory of goods
• Create and review purchase orders and invoices
• Schedule travel plans and reservations for conferences and the sales team
• Assist wherever an opportunity arises

• Manage cohesion between all marketing campaigns and brand image from car magnets to involvement in the Grand Rapids Home and Remodeling Show
• Design, create, and order all marketing materials while supervising inventory and analyzing what to add to collection
• Assist in scheduling, accounting, and other minor business endeavors

Beaverton, OR, US

• Assist customers during their shopping experience with merchandise knowledge
• Stock and re-shelf apparel, shoes, and accessories for proper appearance and stockroom organization
• Handle funds and financial transactions utilizing mobile and stationary technologies

Grand Rapids, Michigan, US

• Catalog materials searching and selecting bibliography records according to The Library of Congress standards and categorizations.
• Utilize library database systems including Evergreen and MeLCat software to catalog, check-in, check-out, and distribute materials to appropriate destinations.
• Issue and manage library cards including monitoring patrons financial status accounts.
• Assist patrons at the front desk and reading room emphasizing customer service.

Grand Rapids, Michigan, US

• Shelf materials according to the Dewy Decimal System and local library categorizations.
• Utilize library database systems including Evergreen and MeLCat software to check-in, check-out, and distribute materials to appropriate destinations.

Grand Rapids, US

• Pour and Serve wine tastings for visitors while communicating product and winery knowledge for selection assistance.
• Greet visitors, properly check various forms of ID's for alcohol consumption, and perform routine checkout procedures and assistance.
• Provide concierge service to other attractions at Robinette's orchard.

• Performed organizational skills filing, mailing, and keeping office area presentable.
• Personal communication skills were practiced though daily encounters with clientele from all parts of the world on phones and in the office.

Midland, MI, US

• Displayed sales and promotion skills giving calls, tours, and meeting prospects while helping recruit.
• Demonstrated office skills such as phone operation, scheduling, scanning, filing, and data entry as well as organizing and creating marketing advertisements for events.
• Managed and onboarded fellow student ambassadors.

Midland, MI, US

• Toured prospective student on the campus and assisted with application process.
• Demonstrated office skills such as phone operation, scheduling, scanning, filing, and data entry as well as organizing and creating marketing advertisements for events.
• Managed and onboarded fellow student ambassadors.

Addison, TX, US

• Practiced interpersonal skills meeting, communicating, and convincing customers to purchase products.
• Ran all aspects of an entrepreneurial business from accounting to marketing.

• Performed under pressure with time restraints and importance of performance detail while controlling the computer operated timing software.
• Assumed responsibility of others as well as organized lesson plans to teach motivating ways of learning skills.

San Francisco, California, US

• Assist customers during their shopping experience with merchandise knowledge.
• Stock and re-shelf apparel, shoes, and accessories for proper appearance and delivery.

Indianapolis, IN, US

• Assist customers during their shopping experience with merchandise knowledge.
• Stock and re-shelf apparel, shoes, and accessories for proper appearance and delivery.

• Practiced basic business operations as shared with sibling colleagues.
• Utilized Corel Draw to digitize embroidery patterns.
• Ran and operated sewing, embroidery, sublimation, and other machinery to perform the labor duties.

Bachelor'S Degree - Marketing & Management, Marketing/Marketing Management, General

High School Diploma, General; Focus On Art And Business

Capm - Certified Assistant Project Manager, Certificate Of Completion

Six Sigma White Belt, Six Sigma

Continuing Education - Psychology, Psychology