• Manage product listings, ensuring accuracy and completeness on the company website. • Assist in the development and implementation of new features for the E-commerce platform. Conduct regular testing of the website across multiple browsers to ensure optimal functionality. • Collaborate with cross functional teams to improve user experience and resolve technical issues. Support day-to-day operations, including order processing, inventory management, and customer inquiries.

• Sort packages based on destination and delivery schedules• Read and interpret shipping labels and addresses to determine routing and delivery times• Operate manual and automated sorting equipment to process packages in an efficient manner.

This internship at Finnsworth was my first experience in an international firm and my first professional experience abroad. It brought me everything that a graduate student engineer may hope. I worked closely to web developers, scrum teams, field engineers and managers. ‘This allowed me to improve my teamwork skills, but also my capacities to communicate and to collaborate with experienced people.

• Ensure excellent customer service is provided in every interaction with a customer ensuring you are friendly, welcoming and helpful. • Deliver effective product availability, replenish stock as directed.• Respond efficiently to till queues to ensure customer satisfaction at all times.