Hiren Sutariya Email & Phone Number

Blacktown, NSW, AU

London, England, United Kingdom

• Help with incoming delivery management
• Pick and pack order accurately to meet targets
• Inventory management, Stock control and check freshness of goods
• Communicate with customers, provide best customer service for kiosk (in store) orders
• Communicates with riders to ensure our customers receive their delivery promptly

London, England, United Kingdom

• Helping Coordinators with daily tasks inc. crowd control, area checks, etc...
• Giving Induction to new couriers and Re-training colleagues when necessary.
• Helping with restaurants and gaining feedback service.
• Helping couriers on-road and carrying out tasks according to operation team needs.
• Inventory management and working on an improvement for hub-based operations.

India

• Managed a team of sales representatives and marketing professionals to achieve annual sales targets, resulting in an increase in revenue.
• Developed and executed marketing strategies, including digital marketing, trade shows, and customer engagement initiatives, resulting in a 35% increase in brand awareness.
• Conducted market research and analyzed customer data to identify trends and opportunities, which informed product development and sales strategies.
• Collaborated with international distributors and wholesalers to establish and maintain long-term business relationships, resulting in increased sales and an expanded customer base.
• Managed the end-to-end sales process, from lead generation to contract negotiation and deal closure, ensuring timely delivery and customer satisfaction.
• Maintained strong relationships with GIA and other industry organizations, staying up-to-date on the latest diamond and jewellery trends and technologies.

Hong Kong

• Managed end-to-end procurement process for raw materials, including diamonds, precious metals, and packaging supplies, ensuring timely delivery and quality control.
• Developed and maintained relationships with global suppliers, including diamond traders and precious metal refiners, resulting in cost savings and improved quality control.
• Negotiated contracts and terms with suppliers, including pricing, payment terms, and delivery schedules, resulting in cost savings of 10% annually.
• Worked closely with product development and design teams to source materials that meet design specifications and cost targets.
• Conducted market research to identify new suppliers and product innovations, staying up-to-date on industry trends and technologies.
• Developed and implemented procurement strategies, policies, and procedures to optimize cost and streamline processes.

India

• Conducted research on suppliers and maintained a database of vendors for raw materials and supplies for diamond manufacturing.
• Negotiated contracts and terms with suppliers, including pricing, payment terms, and delivery schedules.
• Managed inventory control operations, including the tracking and ordering of raw materials and finished goods.
• Maintained relationships with global suppliers to ensure timely delivery and quality control of raw materials.
• Assisted in the development of production schedules and communicated with production teams to ensure the timely delivery of finished goods.
• Developed and implemented cost-saving initiatives, resulting in a 10% reduction in procurement costs annually.

Master Of Business Analytics

Master Of Business Administration - Mba, Marketing

Polished Diamond Grader

Bachelor Of Engineering (B.E.), Information Technology

Activities and Societies: CRICKET