22+ years in ITES Operation (Project/People/Operation Management) having core competency in handling the entire process of project development from concept to commissioning with Effective Planning, Scheduling and Monitoring to ensure execution of project within time & Budgetary Parameters. Experience in Operations Management, Customer Relationship Management, and Project Management as well in the service industry. A keen planner & strategist with the ability to manage multiple projects with perfection. Distinction of possessing extraordinary professional reputation with customers across the world. Possess excellent interpersonal, communication and organizational skills with proven abilities in team management, Customer Relationship Management and Planning.Specialties: • Operations Management• Customer Relationship Management• Client Requirement Mapping• Resource Planning & Control• Project Management• Process Management• Process Improvement• QMS• Six Sigma Black Belt• Lean• Delivery Management• Vendor Development & Management• ISO 9000• Requirement Analysis• Technical Documentation• Vendor Management• Cost Center Management• Planning Budgeting & Forecasting• Cross-cultural Teams• Team Development
Listed skills include Leadership, Six Sigma, Quality Management, Internal Qms And Iso Auditor, and 32 others.