Hiren Patel Email & Phone Number

As a Senior Technical Support and System Integration Specialist, I am required to use my knowledge and expertise in technical consultation, implementation, system integration, windows administration and database management. I have been awarded employee of the month twice for the efforts in my current role. I have the ability to work across multiple CMS platforms and am able to provide high quality in-house and remote customer, IT and technical support. I have proven experience in analysing data to implement procedures that supports the development team and front-end users. I thrive in roles that relate to Technical Support Consultancy, Support Engineering, System Support Technician, Cloud Solutions Architect and similar. I have a strong record of delivering technical solutions, debugging, product enhancement and working on AWS. I am in my element when I am required to resolve issues, complex problems and deliver my work through respect, communication and loyalty. I have worked in the Information Technology sector for eight years and thoroughly enjoy having technical work as part of my daily tasks. I am proficient in Windows, Linux, Unix, Ubuntu and Mac operating systems as well as AWS services like IAM, S3, EC2, EBS, EFS, VPC, ELB, ASG (Auto Scaling Group), Route53, Cloud Watch, Cloud Trail, Could Front, RDS. I am professional and serious about my work and enjoy engaging in humorous conversation.

Listed skills include Technical Support, Troubleshooting, Active Directory, Help Desk Support, and 10 others.