Shelly Jeffcott Email & Phone Number

Scotland, United Kingdom

West Central Division (Glasgow And Lanarkshire)

This is a fabulous role within the West Central Division of the Scottish Ambulance Service which supports the awesome frontline staff and managers to deliver the 'Towards 2020: Taking Care to the Patient' Strategy. Find more about the Strategy here http://bit.ly/2d8L66T and watch a short video here http://bit.ly/2cAyma8 My job is all about bridging the.

NHS Lothian / Royal Infirmary Edinburgh

Led the integration and implementation of human factors into the quality improvement strategy and infrastructure, including capacity and capability building across operating theatre teams at four acute hospital sites and spanning all different roles and levels. Key interventions were tested and developed to help to improve team cognition, communication and.

Delta House, Glasgow

Healthcare Improvement Scotland has the key responsibility to help NHSScotland and independent healthcare providers deliver high quality, evidence-based, safe, effective and person-centred care; and to scrutinise services to provide public assurance about the quality and safety of that care. I worked in the Implementation and Improvement Unit to help.

Creation, design and coordination of 13-week online Master’s Degree level course in ‘Human Factors for Patient Safety.’ This Unit has formed part of the Monash Masters of Public Health since 2010 and has moved from being an elective to a core study unit.

Melbourne, Australia

Introduction and development of clinical human factors research agenda in relation to human behaviour, decision making and safety culture in healthcare. Worked with health services and industry partners to develop interventions to address system deficiencies. Mixed method action research models successfully utilised. Key focus on team performance.

Cambridge, United Kingdom

Integral research member of multi-disciplinary team comprised of engineers, designers, ergonomists and clinicians. Key focus on characterising socio-cultural factors surrounding healthcare failures, particularly involving new technology. Methods employed were in-situ observation, semi-structured interviewing, task and cognitive work analysis, and a wide.

Norwich, United Kingdom

Responsible for 50 focus groups with over 500 staff in train operating companies, ranging from senior managers to frontline workers, to investigate the nature and range of influences which impact upon safety behaviour. Designed question protocols, coordinated and facilitated the sessions and analysed and disseminated the findings to study participants.

Phd, Computing Science

Bsc, Psychology