Managed the opening and running of a new venue in Geelong efficiently by managing the day to day affairs, budgeting and staff management. Interviewed, Recruited and trained over 100 staff members for smooth running of the venue. Achieved KPIs in line with the role and successfully led the team to achieve the 3rd highest sales amongst all GYG stores in Victoria for the opening week.

Managed 3 venues with a total of 15 employees. Managed all day to day operation including Rostering, Marketing, Budgeting and Events at all the venues. Managed the opening and smooth running of the new cafe at the Spirit of Tasmania - Geelong Terminal. Bean and Base Cafe won it's first People's Choice Golden Plate Award for Best cafe in Geelong during my time there.

Managed a large magnitude of clients with great Multi-tasking skills. Gained experience in doing BASs, Personal & Corporate Tax returns, Year End Accounts, Payroll processing, prepared packages & performed other duties in a fast paced environment.

Worked with the finance manager on month end processes including Bank reconciliations, preparation of BAS and Expense reports. Other duties included Accounts payable work, Accounts receivable, Liaising with the clients and site managers on a regular bases, Site Audits and Medication Audit, client packages and house packages. Assisted in designing a Post - Covid Disability Support training program for new employee batches. Assisted in designing and running 3 surveys to improve the OH&S program, Service Site procedures and Customer Service.

Managed functions of up to 350 guests including Weddings, Gala Dinners, Private Parties and Funerals. Supervised and worked at Commercial and Office cafes. Established and maintained customer relationships for increased customer satisfaction.

Managed day to day duties at the restaurant. Maintained customer relationships for increased customer satisfaction. Managed Bookings, Interviewed, hired and trained employees for efficient running of the restaurant. Assisted in opening a new venue called The Maltese Passtizzi Bar and Restaurant.