Hisham E. Email & Phone Number

London, Gb

United Kingdom

- Leading and Line Managing 40+ Workstream Team Leaders, Project Managers, Consultants and Business Analysts providing implementation of technology into various healthcare sectors, focusing on operational efficiency, team performance and personal development. - Assessing contributions to specific projects and providing insights for improvement.- Directing day-to-day operations, overseeing task completion, and fostering a positive work culture of collaboration and teamwork. - Monitoring individual and team performance, providing constructive feedback and coaching for improvement.- Identifying training needs and opportunities for skill enhancements within the team.- Addressing conflicts or issues within the team promptly and professionally. Implementing conflict resolution strategies to ensure harmonious work environment.- Optimising resource allocation and workload distribution. - Screen, source and interview candidates to ensure a bench of talents is available to meet resourcing needs.- Maintaining open and clear communication channels within the team and with senior management. - Producing regular reports on team performance, achievements, and challenges for higher-level review, communicating updates and progress effectively. - Developing action plans to enhance employee engagement.- Ensuring that team members comply with company policies, procedures and ethical standards. Ensuring effective communication of and adoption of new policies or practices.- Staying abreast of employment laws and regulations, ensuring compliance and avoiding legal issues through adherence to polices.

. Line Management for a team of 10 IT Consultants such as Infrastructure Engineers, Developers, Contractors, Associates and Project Managers in a consulting environment.. Manage Recruitment process from headhunting (LinkedIn sales Nav), Creating Job Ad and application processes up to offer letter and signing contract.. Approving invoices to be presented to customers, associates and contractors.. Tracking Projects deliverables using Trello, MSP and Jira to stay on top of project progress, writing status reports.. Process mapping using Blueworks Live.. Organize and lead regular meetings with customers to define their needs and discuss deadlines, projects progress and the deliverables.. Model clients needs through workflows.. Daily team meetings to discuss current Project progression.. Document the projects (meeting notes, suggested ideas, further improvement,solved issues...) in a structured manner.. Foresee and resolve possible difficulties and risks encountered during theprocess.. Attend trainings frequently to maintain proficiency and keep being up to date.

. Line manager of over 20 Customer assistants and 3 Shift Managers: training and development, performance management, feedback, other HRM;. Leading Recruitment and on-boarding process of Customer assistants and shift managers;· Focus on KPIs and achieving the best results through efficient cash control, turnover and productivity planning and prioritising trading compliance;· Working to tight budgets and surpassing targets for productivity, sales and inventory;· Taking control over a high turnover retail business unit, including, but not limited to efficient delegation of tasks, leading and motivating the team including peers, efficient working principles, managing cash, holding the safe, due diligence checks, office and warehouse organisation;· Keeping losses to an absolute minimum through accurate sale predictions, wastage, security and inventory control;· Managing Customers’ queries and complaints;· Administrative duties, including planning rota for 30 staff members for 4 months ahead;· Logistics and supply chain experience;· Supervising product display, reduction of out of stock products, processing and minimising write-offs, · Indicating any potential hazards and dealing with them quickly and efficiently, reporting maintenance issues;· Ensuring that safety and security standards are maintained, operating procedures are adhered to and any incidents are properly documented.

Kristiansand, Vest-Agder, Norway

- Proactively analyse global macro trends and use fundamental analysis to develop intra-day systematic trading strategies to execute the best overall trades, generating the best returns;-Utilising statistical and fundamental arbitrage, momentum, swing and scalp trading;- Expert in using META 4;- Created statistical technical analysis (Market profile) trading strategy in VBA excel.- Risk management small group of live traders as well as my own book;- Experienced in executing disciplined trades.

Dubai, United Arab Emirates

· Direct management of the biggest aircraft in the world A380 and B777;· Direct responsibility for service, security and safety on-board of the aircraft of passengers from all cabins;· Checking the grooming standards, as well as medical and safety-related knowledge of the crew before every flight;· Cooperating with the ground operations to ensure that all pre-flight procedures and deliveries are performed in a proper and timely manner;· Managing from 15 to 25 flight attendants of different nationalities, to ensure world-class customer service;· Working along with the crew members to contribute to their effort in creating for customers the best in-flight experience;· Working as part of a cohesive team of Cabin Managers, providing fair and consistent management of issues and application of policies; liaising within and across teams on issues, identifying opportunities and agreeing solutions;· Liaising with various Customers, including high-end Customers like politicians, religious leaders, celebrities; • Liaising with various Customers, including high-end Customers like politicians, religious leaders, celebrities; Building meaningful relationships with Customers to grow brand loyalty;· Managing administrative paperwork and announcements;· Dealing with immigration queries and documents of all crew members;· Performing motivating and organizing speech to crew members before the flight and follow-up on their performance to the management applying clear assessment criteria and measures for on-board appraisals.