Provide exceptional customer service by promptly responding to inquiries, resolving issues, and providing technical support related to solar energy systems.Build strong relationships with customers, ensuring their needs are understood and addressed effectively.Collaborate with cross-functional teams to coordinate installations, repairs, and service visits, ensuring seamless customer experiences.Utilize CRM systems to document customer interactions, track inquiries, and identify trends for continuous improvement.Receive positive customer feedback for consistently delivering high-quality support and exceeding customer expectations.

Manage all transactions related to SkySales OnBoard, Online, and various Retail outlets, ensuring accuracy and efficiency in financial operations. Conduct automated tests to enhance process reliability and effectiveness. Key responsibilities and accomplishments include:Prepare and evaluate periodical bills for account receivables, ensuring timely and accurate invoicing.Monitor and reconcile bank statements, identifying and resolving discrepancies to maintain financial integrity.Develop and manage Sales Reports for online Sky Sales and Retail Sky Sales, providing insights for informed decision-making.Organize internal and external customer accounts, proactively addressing collection issues and facilitating appropriate resolutions.Implement collection strategies, negotiating with customers for timely payments and optimizing cash flow.Prepare and analyze financial reports, developing models for key performance indicators to support strategic planning.Ensure accurate and timely vendor invoicing and prepare comprehensive financial reports for management review.Maintain customer accounts, handling credit card and cash collections, and ensuring adherence to financial policies.Administer daily cash deposits and reconcile payments, minimizing errors and maintaining accurate financial records.Maintain meticulous records for billing and file management, ensuring easy accessibility and compliance.Monitor invoices and statements, proactively addressing any discrepancies or outstanding balances.Prepare, maintain, and reconcile ledger accounts, analyzing variances in accordance with Account Receivable policies.Collect and analyze data from diverse customer locations, evaluating credit exposure and managing risk effectively.Through my 7-year tenure as a Senior Finance Accountant Sky Sales, I have consistently demonstrated a strong commitment to financial accuracy, efficiency, and customer satisfaction.

Contribute to cost control and financial analysis initiatives as an Cost Controller within the airline industry.Assist in budget planning and monitoring processes, ensuring adherence to financial targets and identifying areas for cost optimization.Analyze cost drivers, track expenses, and identify cost-saving opportunities while maintaining quality standards and operational efficiency.Utilize financial tools and software to analyze financial data, generate reports, and provide insights into cost trends, variances, and performance metrics.Collaborate with cross-functional teams including procurement, operations, and finance to gather data, validate costs, and ensure accurate financial reporting.Support the creation of accurate financial forecasts and assist in budgeting to facilitate effective resource allocation and cost management.Develop strong attention to detail, ensuring accuracy and precision in calculations and reporting.Acquire new skills and knowledge, staying adaptable to changing environments, technologies, and industry regulations.