Hisham Suffee Email and Phone Number

• Welcome the customers into the lounge.• Answer queries concerning the service provided in the lounge.• Claim token fees from customers who wish to visit the lounge during stop-over.• Take note of complaints about the service provided in the lounge, the airline or the airport.• Assist inbound or outbound VIP customers, till they board the aircraft.• Provide assistance to travelling unaccompanied minors and wheelchair customers till they board their flight.

• Responsible for all the assets available in the store e.g: cartons. Poly-bags and other accessories.• Take stock of every item found in the store.• Receive, count and check every incoming or outgoing accessory in the store.• Liaise with the purchasing department, and confirm amount purchased and received.• Deliver the accessory to the finishing department whenever required.• Answer any queries, on damaged or missing accessories to the manager.• Supervise the daily work… Show more • Responsible for all the assets available in the store e.g: cartons. Poly-bags and other accessories.• Take stock of every item found in the store.• Receive, count and check every incoming or outgoing accessory in the store.• Liaise with the purchasing department, and confirm amount purchased and received.• Deliver the accessory to the finishing department whenever required.• Answer any queries, on damaged or missing accessories to the manager.• Supervise the daily work of the employees in the store Show less

• Greet customers. Assist and make sure each customers is satisfied with his/her wants & needs.• Routinely answer customer’s query and provide information on Travel/Tours or Sightseeing trips with up-to-date knowledge of sales promotions.• Assist and advise customers in person and via telephone.• Provide an enhanced customer based service to establish a loyal clientele.• Direct calls made to appropriate individuals.

I did my internship at Travel Discounters where I acquired the skills: 1 To sell destination to customers 2 Do the sale of air tickets3 Book tickets and seats for customers.• Respond to customers queries about their flight time & number of baggage allowed in the scheduled aircraft.• Sending the confirmation and flight tickets via email.• Call airlines to confirm the booking of seat and any special request from passengers in regard to meal… Show more I did my internship at Travel Discounters where I acquired the skills: 1 To sell destination to customers 2 Do the sale of air tickets3 Book tickets and seats for customers.• Respond to customers queries about their flight time & number of baggage allowed in the scheduled aircraft.• Sending the confirmation and flight tickets via email.• Call airlines to confirm the booking of seat and any special request from passengers in regard to meal preferences.• Upload passengers’ details on the system Show less