Leading the development and execution of marketing strategies that align with business goals and drive brand visibility for a portfolio of clients. Overseeing a team responsible for campaign management, digital marketing, and client services. Focusing on maximizing ROI through data-driven decision-making, optimizing processes, and building strong client relationships to ensure consistent delivery of high-quality marketing solutions.

Developing and executing data-driven marketing strategies that drive brand growth and client acquisition. Focusing on market analysis, competitive positioning, and campaign optimization to enhance ROI and meet business objectives. Working closely with cross-functional teams to ensure alignment with overall business goals and deliver measurable results.

Leading the company’s expansion with a strategic focus on optimizing service delivery across the Middle East. Implementing tailored service management strategies to ensure seamless operations, maximize efficiency, and drive client satisfaction.

Formulating and implementing digital marketing strategies for a portfolio of clients. Managing strategic partnerships, heading cross-functional teams in both operations and creative. Coordinated complex operations to ensure premium client experiences.

leveraging online platforms to drive brand awareness, engagement, and revenue growth. Crafting and executing data-driven digital marketing campaigns. Thrived in a dynamic environment by identifying opportunities and adapting to diverse backgrounds.

Specializing in evidence-based research reports in business and psychology. Producing engaging and informative online articles and blog posts, while conducting thorough research on specific areas of interest to ensure accuracy and a clear focus, delivering well-rounded and insightful content.

Conducting data analysis, visualizations, financial modeling, and reporting for the Executive Committee. Preparation of monthly management information and financial reports. Initiated and oversaw the transitions to enhanced reporting systems for CISI Sri Lanka.

Preparation of monthly reports for offices in Dubai, Spain, India, and Sri Lanka. Periodical review of aged debtors and facilitate effective debtor management. Improved and restructured the Accounts Payables process for efficiency.

Preparing financial reports and management reports for CISI Sri Lanka senior management team. Proficient in managing invoicing and payment processes. Excelled as a Credit Controller managing international clients.

Consistently delivered diplomatic customer support, addressing diverse backgrounds and nationalities via calls, emails, and online chat services. Adapted to the fast-paced demands of customer service, maintaining a customer-centric focus.

leveraging online platforms to drive brand awareness, engagement, and revenue growth. Crafting and executing data-driven digital marketing campaigns. Thrived in a dynamic environment by identifying opportunities and adapting to diverse backgrounds.

Leveraged interpersonal skills to guide clients on insurance options, demonstrating a strong focus on customer service. Handled diverse requirements through effective communication, a crucial aspect of a dynamic customer-facing position.