Sriram Santhakumar Email & Phone Number

Toronto, On, Ca

Application Administrator Energy Utility, Las Vegas, USA• Implemented Release Management and Build & deployment • Segregated test environments, established controls• Aided in achieving ISO27001 compliance by working with security team in Vulnerability assessment and Cybersecurity initiatives.• Re-engineered, Consolidated, decommissioned applications with reduction in support estate• In-housed the upgrade effort of third-party products by collaborating with business, procurement and vendor teams in line with project budgetIT Manager Financial Institution, Auburn Hills, MI, USA• Executed Service Delivery role and owned Incident, Release management, Continuous Service Improvement, business initiatives rollout, technology life cycle • Engaged with Agile and legacy Development team for application transitions• Performed FMEA Analysis of critical applications, enhancing resiliency and reducing downtime • Executed disaster recovery exercises inline with RTO and RPO guidelines• Enabled data driven decision making for client’s leadership team by sharing KPI driven status reports, steering decks, dashboardsEnvironment Manager Financial Institution, JERSEY CITY, NJ, USA• Test Environment management including data refresh, restoration, patching, scheduling, deployment and maintenance for Data-Warehousing and Core banking platform• Engaged with development, Testing Centre of Excellence, data teams, partners for improving turn around time • Preparation of run books and related documentation for Infrastructure and functional activities

Lead – Middleware Technologies Pharma Company, Wilmington, DE, USA• Incident, Problem, Request, Release Management for Application Hosting • Deployment Automation for middleware instances and application hosted • Service Catalogue and standardized operations procedure• Responsible for preparing Work instructions, Service Acceptance Criteria and Standard operating procedure• Mentored Support team in three towers• Detailed Project planning, scheduling, issue, risk and contingency planning, resourcing and stakeholder management• Championed & influenced client commitment to new procedures, processes, tools and / or methodologies• Took up Heat map, Road Map, RFP, Statement of Work, milestones and commercials activity• Data-Centre Migration for application servers to new provider enabling better services as part of Emerald ProjectSystem Manager Energy Company, Bangalore, India• Leading a cross-discipline, member multi-vendor team for Project execution • Release Management Planning and communication and execution for data refresh and deployment• Problem Management with detailed RCA and Remedial solution (CAR) and sessions• Initiated Knowledge Management by deploying known error database Release Engineer & Lead Product Safety Organization , Bangalore, India & Northbrook, IL, USA• Release Management across multiple technology cluster for all environments. • Deployment , Creation of release plans, road plans, smoke test documents, Forward Change schedules and Test acceptance criteria• Partnered with Business, Development, QA, Infrastructure and Project Management teams• Involved in Change Management and discussion with Change Approval Boards

Bachelor Of Engineering, Electrical And Electronics

Istqb

Education record

Certified Scrum Master