David is the founder of Community Pros (https://cmty.pro), a pioneering platform dedicated to connecting individuals and organizations with verified community and social media professionals. With a passion for fostering authentic relationships in the digital landscape, David recognized the challenges faced by businesses seeking reliable expertise in community management.Drawing on years of experience as a Community Professional, David established Community Pros to create a trustworthy directory that simplifies the search process for both clients and professionals. Under his leadership, the platform plans to grow into a respected resource, ensuring that all listings are meticulously vetted by a dedicated team.David believes that effective community management is essential for success in today’s interconnected world. He is committed to empowering professionals in the field, offering opportunities for recognition through the “Verified Community Pro” designation. This initiative not only honors expertise but also encourages continuous growth within the community management sector.With a strong focus on quality and integrity, David continues to drive the mission of Community Pros: to connect, discover, and grow through expert help. His commitment to excellence is evident in every aspect of the platform, making it easier for users to find credible professionals who can meet their unique needs.

Created and hosted a Vodcast/Podcast dedicated to facilitating engaging discussions and sharing insights in the realm of online community management, We gathered industry professionals to explore topics relevant to community leadership. Covering trends, best practices, challenges, and opportunities in community management, the show equips both seasoned experts and newcomers with valuable knowledge to cultivate impactful online communities.

Drove the strategy for RSA’s online community. Continuously evolved, managed and grew the RSA community to meet the needs of our customers, partners, and prospects. Engaged closely with each business unit to consult on how to get the most value out of the community. Developed a plan for community improvements and how new use cases would be brought on board. Mentored and advised designated community owners to help them curate and optimize their respective product channels. Developed and facilitated employee-wide trainings on community best practices. Helped define and enforce consistent governance policies. Worked with cross-functional teams to ensure an easy-to-use experience for visitors and to generate content to drive community engagement. Worked collaboratively to identify, engage and foster relationships with community advocates who are passionate about RSA and its security solutions. Tracked and analyzed key metrics to ensure active community participation and growth. Stayed current with community trends and brainstormed new ideas for digital marketing campaigns to foster community growth.

Consulted with individual business units to develop a plan to optimize the use of the community to meet the needs for collaboration and communication with customers as well as help our employees better engage with customers. Responsible for implementing the strategy and management of Bit9 + Carbon Black’s customer community, developing engaging programming, and driving membership engagement.

Responsible for launching, building and maintaining a vibrant community; working closely with the cross-functional teams including Marketing, Technical Support, Development, Finance, IT and Sales. Responsibilities range from creating content, training employees on governance and proper use, participating in strategy sessions, and working with the team to create passion and grow the community on and off the website.

Created and maintained the original fan-community that grew to be Planet Dungeon Siege under GameSpy. The site officially shuttered in Dec. of 2014.

Facilitated interaction between members, advertisers, and subject matter experts on company sites.Served as the liaison between the member community and Techwell staff to help implement engagement strategy, manage audience participation, and cultivate a stronger community.

Moderated community forums, and handled corrective measures when necessary. Created daily community reports based on player feedback, attitude, and activity. Created and communicated professional messaging on the forums and maintained a high level of interaction.Brainstormed and proposed community-building activities, contests, and promotions.