Mitchell Tobin Email & Phone Number

Azure AD + ADMicrosoft Office 365 and Exchange 2016 AdministrationMicrosoft Server 2008-2019, Windows 7, Windows 10Security and Encryption Softwares (Crowdstrike, Bitlocker, Symantec)Microsoft Endpoint Manager Administration PowershellGlobal Project Management - Lead multiple M&A activities for end users and related tools. Worked with global operations teams to detail, plan, design, and implement. Acted a liaison between IT and business for various projects/requests. Team Lead / Management - Provided leadership for the IT End User Support team and drove project deliverables. End User Engagement and Training - Developed onboarding process for all new hires and collaborated extensively with the HR team to provide a fulfilling day-one experience and beyond.New Product Discovery - Identified business weaknesses, worked with stakeholders, and vetted various vendors to create recommendations and then acted as technical lead to implement. SOP Documentation - Created standardized processes for IT workflows including installation, processes, and administration work. License Compliance Auditing & Asset Management - Created audit reports for leadership teams regarding various license and asset management contracts. Microsoft, Adobe, CDW, Dell. Primary Site contact for approximately 200 end-user customers. Directly managed the various platforms listed above in Technical Skills.

Listed skills include Research And Analyzing Historical Documents, Management, Customer Service, Training, and 7 others.