Key Responsibilities:Greet and assist customers, offering expert advice on shoe styles, sizes, and fit.Stay knowledgeable about the store’s products, promotions, and policies.Maintain product displays, ensuring the shop is clean, organized, and visually appealing.Process customer transactions using the store's POS system accurately.Handle customer queries, returns, and complaints in a professional manner.Assist with stock management, including restocking shelves and performing inventory checks.Achieve and exceed sales targets by upselling and cross-selling relevant products.Skills and Qualifications:Strong communication and customer service skills.Ability to work in a fast-paced retail environment.Passion for fashion, particularly shoes, and knowledge of current trends.Basic knowledge of POS systems and sales processes.Team player with a positive, can-do attitude.

Key Skills:Advanced Excel & MS Office proficiencyData management & reportingERP systems & database managementAnalytical problem-solvingProcess improvement & automationCross-functional communication