- Leveraged my supply chain management knowledge to support customers with precise information about Zivira Fashion's products, pricing, and policies. - Adressed inquiries and complaints, aiming for first-contact resolution, and escalated complex issues as needed. - ⁠Received CRM software training and coordinated its integration with the logistics software. meticulously documented all relevant transactions. - ⁠Collaborated with Sales, Marketing, and Product Development teams by… Show more - Leveraged my supply chain management knowledge to support customers with precise information about Zivira Fashion's products, pricing, and policies. - Adressed inquiries and complaints, aiming for first-contact resolution, and escalated complex issues as needed. - ⁠Received CRM software training and coordinated its integration with the logistics software. meticulously documented all relevant transactions. - ⁠Collaborated with Sales, Marketing, and Product Development teams by relaying customer feedback and driving continuous improvement. - ⁠Stayed updated on product knowledge, company policies, and industry trends which enabled me to offer informed and high-quality assistance. Show less

B2B Relations Management:Establish and maintain strong relationships with existing B2B clients. Identify potential new B2B partners and engage in business development efforts. Collaborate with the sales and marketing teams to promote our products and services to B2B clients effectively. Address and resolve any issues or concerns raised by B2B partners promptly and professionally.

As a Trainee, I gained valuable experience in Angel Deals and Startups, where I focused on updating the financials of executed deals and improving overall financial performance.My role also involved creating PP presentations and maintaining financial records, including MIS, Balance Sheet, and Income Statement, to ensure accurate reporting and decision-making.Through my work, I developed a strong understanding of the financial landscape and gained practical skills that will benefit me in… Show more As a Trainee, I gained valuable experience in Angel Deals and Startups, where I focused on updating the financials of executed deals and improving overall financial performance.My role also involved creating PP presentations and maintaining financial records, including MIS, Balance Sheet, and Income Statement, to ensure accurate reporting and decision-making.Through my work, I developed a strong understanding of the financial landscape and gained practical skills that will benefit me in any future endeavors. Show less

Founded an online apparel shop based on the thrift model to encourage sustainable fashion, grossed INR 15,000 in sales; managed delivery, logistics, finance, social media, marketing, and the inventory of goods. Saved over 50 products from filling the landfills.