Hiten P. Email & Phone Number

San Jose, California, United States

• Cross-functional role at growth stage Company working collaboratively with Sales/Bus Dev, Marketing, Product Mgmt/Engineering, Regulatory, Legal, Installations, Service and Finance teams to ensure we deliver solutions.
• Trusted clean energy (e.g., fuel cells, microgrids) advisor through thought-leadership in customer industries (e.g., data infrastructure, manufacturing, retail, healthcare, utilities). Cultivates executive-level.
• Establishes long-term relationships with customers to co-create their energy strategy and execute plans.
• Serves as the single point of contact and accountability for customer satisfaction and draws on internal assets to facilitate collaboration with experts and internal teams to optimize delivery results.
• Partners with Sales/Bus Dev and Marketing on expanded opportunities and product realization with customers by sharing economic models, product details, and installations approach. Proven commercial leadership and.
• Manages the delivery of our solutions from contract to cash to meet revenue targets and partners with Project Finance to ensure financing aligns with customer and internal goals. Proven track record of delivering large.

San Francisco Bay Area

• Set the New Business strategic vision and direction for the Company and defined the E2E customer experience strategy to guide the organization to deliver a digitally enabled, data-driven, streamlined / consistent.
• $750M/yr electric and gas capex from 60k customer requests for upgrade / new service. $125M/yr new revenue generated through the end-to-end new business process. Phases include application intake, engineering and.
• Led 250-person organization focused on developing a model service culture. Four key strategies: operational discipline through well-established services that promote operational predictability and consistency, engaged.
• Implemented Lean Operating System. Lean playbook foundation included visual mgmt, operating cadence (functional and cross functional), problem solving sessions (short and long term), and standard work (process/standard.
• Led the development and implementation of the New Business Coordination Center (NBCC) as a branch out of the Emergency Operations Center (EOC) for the Company to proactively manage customer projects throughout a.

San Francisco Bay Area

• Led Integrated Planning (5yr planning in Q1-Q2, 2yr planning in Q3, and annual planning in Q4) on behalf of SVP of Electric ($4B annually, $20B 5-year portfolio), including investment, financial, and resource planning..
• Directed/led the rhythm of the business via performance reviews consulting with Executives on safety, reliability, affordability, risk and compliance, and customer topics. Led monthly Business Performance Review (BPR).
• Controlled workforce strategy and planning for 7K Electric employees. Detailed attrition and workforce demographics modeling by classification to drive annual and multi-year workforce capacity planning.
• Teamed with internal stakeholders and industry leaders to identify challenges and opportunities facing electric utility model. Supported development of new strategic focus areas such as the “Grid of Things” and energy.

San Francisco Bay Area

• Collaborated cross-functionally with Executives across Power Generation, Nuclear Generation, Energy Procurement, Electric Transmission, Electric Distribution, and Customer Care to solve strategic challenges, led high.
• Played key role in major initiatives as part of enterprise-wide projects:- Risk Informed Budget Allocation (RIBA) deployed across all business units to prioritize capital investments.- New companywide SAP financial.
• Led annual Transmission FERC filing and 2017-19 General Rate Case (GRC) filing for Electric Distribution; included development and implementation of planning tools and templates, prioritization of the work and budget.

San Francisco Bay Area

• Managed $1B annually across 10 business units (i.e. Energy Efficiency, Demand Response, Distributed Generation, Low income) with distinct operational and regulatory constraints.
• Developed annual budgets, led monthly forecasting and reporting, and financial performance reviews.
• Optimized competitiveness by leading Energy Efficiency benchmarking across CA utilities and developed new metrics to track performance; developed detailed benchmarking study to understand key drivers of performance and.
• Developed and managed energy savings forecasting for Energy Efficiency programs aligned with financial forecasting. Included metric performance and cost effectiveness of Energy Efficiency products and programs (ROI).

San Francisco Bay Area

Led a team of 10 employees focused on operational and regulatory reporting and analysis, program and product performance, portfolio data and analysis, and strategy development for Energy Efficiency, Demand Response, LIEE and CARE programs.

San Francisco Bay Area

Supervised Residential Energy Efficiency Programs for Single-Family, Multi-Family, Whole House Prescriptive & Performance, Upstream RES Appliances, Appliance Recycling, HEES and E-Rebates; managed a budget of $200M annually. Managed a team of 10 employees; developed trust and accountability with the team while setting high expectations. Successfully.

San Francisco Bay Area

Operations support lead for Mass Market Energy Efficiency Programs focused on energy savings and financial performance for 30 program managers and $500M annual operating budget; includes Residential, Multi-Family, Small Business, and Commercial Energy Efficiency Programs

San Francisco Bay Area

Operations support lead for Residential Energy Efficiency Programs focused on energy savings and financial performance for 10 program managers and $200M annual operating budget. Consulted and collaborated with program managers to analyze business performance; evaluated and anticipated energy savings and financial performance; provided recommendations and.

San Francisco Bay Area

Coordinated internal resources across multiply departments for the execution of energy efficiency technology projects; included system enhancement projects, reporting and tracking automation projects, and integrated processing center projects. Ensured that all projects were delivered on-time, within scope and within budget; worked with multiply departments.

San Francisco Bay Area

Developed and implemented an Access database to store Natural Gas Vehicles (NGV) performance data. Consulted with management to design and develop reports, queries and Access forms for leadership and field employees. Designed reporting and tracking systems used for analytics and regulatory reporting. Created documentation and tutorials for future reference

Executive Education, Executive Leadership Program

Executive Education, Product Management (Relentless Focus On The Customer)

Executive Education, Financial Analysis Program (Fp&A)

Executive Education, Venture Capital Program

Strategic Negotiation Mastery, Organizational Leadership

Bachelor Of Science - Bs, Management Information Systems, Business Administration

Activities and Societies: Executive Board Memeber for Information Systems Association Orfalea College of Business Lab Consultant