Hi LinkedIn, Iβm looking forward to connecting with you! Hereβs a bit about me and my background.πππππ ππππππ ππ ππππππππππ ππππππππππ πI was born and raised in Canada with my brother and sister. While studying graphic design, I was working and got promoted to manage a Krispy Kreme location. I loved serving the community and mentoring staff, so I continued to pursue a career in restaurant operations, advancing to Regional Director of Operations at The Second Cup and on to La Prep. I increased their annual sales by 24% by establishing clear goals for franchise locations, identifying new market opportunities, and providing continuous coaching to managers in my region. πππππππ ππππππππ ππππππππππ πFrom there, I moved to Jugo Juice in Montreal as the Regional Director of Operations, where I led 30 franchise locations in 5 regions and managed a corporate store. My efforts resulted in a 10% increase in sales by devising quarterly contests focused on franchise needs, communicating with stores and vendors on cross-promotions, and amplifying the utilization of data and reporting. While accelerating new store openings and franchise resales, I streamlined the transition process and reduced the time to open. I developed and launched strategic marketing plans and quarterly campaigns with offers like buy-one-get-one (BOGO) coupons, increasing sales by 5%. Finally, I took over a troubled market and secured buy-in from the franchise group on turnaround plans, ultimately growing sales and profitability to higher levels.πππ'π πππππππ ππ ππππππππ πIn 2022, my wife and I moved to the US, and I landed a job as an Operations Consultant for Jamba Juice. After a short career break, Iβm ready to return to work.Outside of my career, I enjoy hiking, DIY projects, and spending time with my wife. If you're looking for an experienced and results-driven operations leader who bridges the gap between leadership, strategy, and revenue growth, Iβd be happy to connect with you on LinkedIn.Thanks for reading my story,Hiten
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Operations Consultant & District Manager For Franchise OwnerJamba Jan 2022 - Jun 2022Atlanta, Georgia, UsIs an American quick-service restaurant and juice bar chain that sells blended fruit and vegetable juices, smoothies and other food products.β Owned operational planning and management of 39 locations of a juice bar/smoothie chain, including strategic planning, financial and project management, cost control, and sales growth, reporting to the franchise ownerβ Directed team of 4 district managers across LA County and trained 5+ staff on management operations, fostering high morale and motivation; coordinated training plans and training materials for new hires β Set key performance indicators (KPIs) and goals for individual stores and regions, reviewing performance and ensuring compliance with policies; conducted store visits, audits, and inspections, ensuring brand integrityβ Enhanced field operations by analyzing market trends and competitor activities, applying data insights to identify areas for improvement, developing targeted business strategies, and sharing best practices -
Regional Director Of Operations (Head Of District)Jugo Juice Feb 2016 - Aug 2021Calgary, Alberta, CaJugo Juice is a popular Canadian juice and smoothie chain known for its fresh, made-to-order beverages. They offer a variety of smoothies, juices, and snacks, often emphasizing health and nutrition.β Directed 30 franchise locations across five regions and one corporate store for a smoothie company owned by an international franchise group, reporting directly to the National Director of Operationsβ Recruited, hired, and managed a manager at the corporate location; led team hiring, onboarding, and training; coached operators/team on upselling, promotions, and sales processes to increase average customer ticketβ Analyzed sales reports and developed strategies, achieving a 10% regional sales lift by launching quarterly contests focused on franchise needs, collaborating with vendors on promotions, and amplifying data/reporting β Planned 10+ local marketing events alongside franchisees, such as sponsorships, university events, sidewalk sales, and golf tournaments; crafted planning, execution, and venue coordination, boosting brand presenceβ Accelerated store openings and franchise resales, streamlining transitions and reducing time to open through training and onsite hyper-care prior to launch; ensured compliance with company and national standardsβ Launched a new point-of-sale (POS) system, partnering with new suppliers on setup, troubleshooting prior to go-live, and ongoing updates; learned back-office procedures to edit features, reducing POS downtimeβ Introduced new menu offerings and contests, earning Top 3 store ranking in each category across the brand; launched buy-one-get-one (BOGO) coupons, tracking data and earning a +5% return rate on the promotion -
Regional Director Of OperationsLa Prep Dec 2014 - Feb 2016Montreal, Quebec, CaLa Prep is an innovative sandwich, salad, soup and assorted baked goods restaurant concept, also offering a wide variety of signature coffees.β Directed operations for 30 franchise locations of an upscale bistro-style quick service restaurant in Quebec, devising new strategic initiatives to increase sales; promoted in 2015, doubling territory from 15 to 30 storesβ Partnered with franchises on strategic marketing solutions, establishing weekly, monthly, and quarterly goals; identified new market opportunities for catering and repeat business, increasing year-to-date sales by 24% -
Regional Director Of OperationsSecond Cup 2012 - 2014Mississauga, Ontario, Ca -
Operations Support ManagerSecond Cup 2010 - 2012Mississauga, Ontario, Ca -
Corporate ManagerSecond Cup 2008 - 2010Mississauga, Ontario, Ca -
ManagerKrispy Kreme 2003 - 2008Us
Hiten Patel Education Details
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Rosemount Technology CentreComputer Graphics Techniques
Frequently Asked Questions about Hiten Patel
What is Hiten Patel's role at the current company?
Hiten Patel's current role is Regional Operations Director | Food & Beverage / Restaurants | District Leader | Profit & Revenue Optimization | Marketing | Store Openings | Merchandising | Customer Insights | Avid DIY'er & Proud Husband π‘.
What schools did Hiten Patel attend?
Hiten Patel attended Rosemount Technology Centre.
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