Hiten Patel

Hiten Patel Email and Phone Number

Regional Operations Director | Food & Beverage / Restaurants | District Leader | Profit & Revenue Optimization | Marketing | Store Openings | Merchandising | Customer Insights | Avid DIY'er & Proud Husband 🏑
Hiten Patel's Location
Santa Clarita, California, United States, United States
About Hiten Patel

Hi LinkedIn, I’m looking forward to connecting with you! Here’s a bit about me and my background.π„π€π‘π‹π˜ 𝐂𝐀𝐑𝐄𝐄𝐑 𝐈𝐍 𝐑𝐄𝐒𝐓𝐀𝐔𝐑𝐀𝐍𝐓 πŽππ„π‘π€π“πˆπŽππ’ πŸš€I was born and raised in Canada with my brother and sister. While studying graphic design, I was working and got promoted to manage a Krispy Kreme location. I loved serving the community and mentoring staff, so I continued to pursue a career in restaurant operations, advancing to Regional Director of Operations at The Second Cup and on to La Prep. I increased their annual sales by 24% by establishing clear goals for franchise locations, identifying new market opportunities, and providing continuous coaching to managers in my region. π‹π„π€πƒπˆππ† π‘π„π†πˆπŽππ€π‹ πŽππ„π‘π€π“πˆπŽππ’ πŸ“ŠFrom there, I moved to Jugo Juice in Montreal as the Regional Director of Operations, where I led 30 franchise locations in 5 regions and managed a corporate store. My efforts resulted in a 10% increase in sales by devising quarterly contests focused on franchise needs, communicating with stores and vendors on cross-promotions, and amplifying the utilization of data and reporting. While accelerating new store openings and franchise resales, I streamlined the transition process and reduced the time to open. I developed and launched strategic marketing plans and quarterly campaigns with offers like buy-one-get-one (BOGO) coupons, increasing sales by 5%. Finally, I took over a troubled market and secured buy-in from the franchise group on turnaround plans, ultimately growing sales and profitability to higher levels.𝐋𝐄𝐓'𝐒 π‚πŽπππ„π‚π“ 𝐎𝐍 π‹πˆππŠπ„πƒπˆπ 🌎In 2022, my wife and I moved to the US, and I landed a job as an Operations Consultant for Jamba Juice. After a short career break, I’m ready to return to work.Outside of my career, I enjoy hiking, DIY projects, and spending time with my wife. If you're looking for an experienced and results-driven operations leader who bridges the gap between leadership, strategy, and revenue growth, I’d be happy to connect with you on LinkedIn.Thanks for reading my story,Hiten

Hiten Patel's Current Company Details

Regional Operations Director | Food & Beverage / Restaurants | District Leader | Profit & Revenue Optimization | Marketing | Store Openings | Merchandising | Customer Insights | Avid DIY'er & Proud Husband 🏑
Hiten Patel Work Experience Details
  • Jamba
    Operations Consultant & District Manager For Franchise Owner
    Jamba Jan 2022 - Jun 2022
    Atlanta, Georgia, Us
    Is an American quick-service restaurant and juice bar chain that sells blended fruit and vegetable juices, smoothies and other food products.β—‡ Owned operational planning and management of 39 locations of a juice bar/smoothie chain, including strategic planning, financial and project management, cost control, and sales growth, reporting to the franchise ownerβ—‡ Directed team of 4 district managers across LA County and trained 5+ staff on management operations, fostering high morale and motivation; coordinated training plans and training materials for new hires β—‡ Set key performance indicators (KPIs) and goals for individual stores and regions, reviewing performance and ensuring compliance with policies; conducted store visits, audits, and inspections, ensuring brand integrityβ—‡ Enhanced field operations by analyzing market trends and competitor activities, applying data insights to identify areas for improvement, developing targeted business strategies, and sharing best practices
  • Jugo Juice
    Regional Director Of Operations (Head Of District)
    Jugo Juice Feb 2016 - Aug 2021
    Calgary, Alberta, Ca
    Jugo Juice is a popular Canadian juice and smoothie chain known for its fresh, made-to-order beverages. They offer a variety of smoothies, juices, and snacks, often emphasizing health and nutrition.β—‡ Directed 30 franchise locations across five regions and one corporate store for a smoothie company owned by an international franchise group, reporting directly to the National Director of Operationsβ—‡ Recruited, hired, and managed a manager at the corporate location; led team hiring, onboarding, and training; coached operators/team on upselling, promotions, and sales processes to increase average customer ticketβ—‡ Analyzed sales reports and developed strategies, achieving a 10% regional sales lift by launching quarterly contests focused on franchise needs, collaborating with vendors on promotions, and amplifying data/reporting β—‡ Planned 10+ local marketing events alongside franchisees, such as sponsorships, university events, sidewalk sales, and golf tournaments; crafted planning, execution, and venue coordination, boosting brand presenceβ—‡ Accelerated store openings and franchise resales, streamlining transitions and reducing time to open through training and onsite hyper-care prior to launch; ensured compliance with company and national standardsβ—‡ Launched a new point-of-sale (POS) system, partnering with new suppliers on setup, troubleshooting prior to go-live, and ongoing updates; learned back-office procedures to edit features, reducing POS downtimeβ—‡ Introduced new menu offerings and contests, earning Top 3 store ranking in each category across the brand; launched buy-one-get-one (BOGO) coupons, tracking data and earning a +5% return rate on the promotion
  • La Prep
    Regional Director Of Operations
    La Prep Dec 2014 - Feb 2016
    Montreal, Quebec, Ca
    La Prep is an innovative sandwich, salad, soup and assorted baked goods restaurant concept, also offering a wide variety of signature coffees.β—‡ Directed operations for 30 franchise locations of an upscale bistro-style quick service restaurant in Quebec, devising new strategic initiatives to increase sales; promoted in 2015, doubling territory from 15 to 30 storesβ—‡ Partnered with franchises on strategic marketing solutions, establishing weekly, monthly, and quarterly goals; identified new market opportunities for catering and repeat business, increasing year-to-date sales by 24%
  • Second Cup
    Regional Director Of Operations
    Second Cup 2012 - 2014
    Mississauga, Ontario, Ca
  • Second Cup
    Operations Support Manager
    Second Cup 2010 - 2012
    Mississauga, Ontario, Ca
  • Second Cup
    Corporate Manager
    Second Cup 2008 - 2010
    Mississauga, Ontario, Ca
  • Krispy Kreme
    Manager
    Krispy Kreme 2003 - 2008
    Us

Hiten Patel Education Details

  • Rosemount Technology Centre
    Rosemount Technology Centre
    Computer Graphics Techniques

Frequently Asked Questions about Hiten Patel

What is Hiten Patel's role at the current company?

Hiten Patel's current role is Regional Operations Director | Food & Beverage / Restaurants | District Leader | Profit & Revenue Optimization | Marketing | Store Openings | Merchandising | Customer Insights | Avid DIY'er & Proud Husband 🏑.

What schools did Hiten Patel attend?

Hiten Patel attended Rosemount Technology Centre.

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