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Senior technology executive, CIO, CEO, and enterprise program manager who drives business transformation, sales growth, and corporate performance through technology in rapidly changing markets. Has built and directed sales and delivery teams with P&L responsibilities. Driving new sales and expanding customer base through customer identification, pre-sales proposals, and post-sales solution design and delivery. A solutions architect who can clarify client business needs and develop workable solutions to drive value based strategic account growth.IT strategist guiding technology direction for multiple industries across NA, Europe, Asia, and MEA. Deep understanding of enterprise objectives to develop core systems and transform critical platforms.Expert in organization building and operational turnarounds. Holistically manages technology, culture, and talent for successful execution. Team leader who builds engaged, productive teams.Entrepreneur and business developer named on important patent. Nurtured 2 technology startups to profitability. Reads markets and applies emerging technologies to maintain competitive leadership. Notable Achievements • Built software development centers In USA and India for two startup companies employing 300 people, creating systems, hiring team, and implementing processes to support company growth from $0 to many million in 3 years. Led early sales effort from pre-sales, sales and post-sales customer engagement.• Added over $50m in new revenue with 35% EBT by leading team of 80 in implementing unique supply chain initiative for Veterans Administration to optimize efficiencies in manpower and equipment tracking.• Led critical transformation of enterprise ERP system for US's largest medical record retrieval company processing over 20M records per year, receiving promotion to acting CIO and member of board with share options.• Directed major initiatives for US Department of Veterans Affairs and UK National Health Service to develop innovative software solutions to manage medical research and optimize commercialization of new technologies.• Designed and developed multiple software projects for medical research relating to clinical trials, tele medicine, bio-repositories. Built data warehouses for analyzing spend using ICD, CPT, RVU resulting in insights relating to efficiency, fraud, public health trends and outcomes. Used GPS and predictive analytics to increase efficiency of field health care workforce.
Appsentinels.Ai
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Executive Vice PresidentAppsentinels.Ai Jul 2024 - PresentLast 2 years in a services company has been very educational as to the difficulties in defending against cyber attacks in large organizations where software applications are mission critical.Every organization protects its applications and data. Whilst there is emphasis on Identity Management so that we know who is accessing applications, the access via API's needs a lot more attention as the problems are not at all easy to solve. On one hand there is API proliferation, which creates real challenges for testing and on the other hand, the huge volume of API traffic requires scale and speed to protect with minimal false positives. I am delighted to be a part of AppSentinels as the technology comprehensively covers API discovery, API testing and API protection. The best part is that the use of AI and ML to understand and protect the underlying business logic which takes the product to the next level. I join a talented and far sighted team of individuals who have built a product that is superior to our competitors and acknowledged by our customers as feature rich capable to delivering protection in large complex business environments.
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Senior Principal - Enterprise Applications (Cyber Security)Infosys Limited Jul 2022 - Jul 2024Last 24 months have been very interesting and educational. My role is to manage delivery of Cyber Security projects for Infosys customers in USA. I have been involved with DOD contractors as well as BFSI customers. I lead a hybrid on-site as well as off-shore teams. My area of activity is across all the different domains of Cyber Security including compliance.
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Vice President, Strategic SalesColortokens, Inc. Jan 2021 - Jul 2022San Jose, California, UsBased on my past success and experience as an entrepreneur, following the successful growth of ColorTokens, I am actively involved with the building the sales team and focus on large value strategic accounts. I led and closed a long term relationship with a partner, expected to result in a multi-million dollar revenue. I actively manage this and other past relationships which I have sold into, and remain the executive sponsor. In a growing company I am used to changing roles that reflects the need of the hour for that organization. -
Vice President Of Global OperationsColortokens, Inc. Jul 2016 - Jan 2021San Jose, California, UsRecruited as executive team member by startup global provider of SaaS-based cybersecurity products to direct growth phase, including global operations buildout and management, sales growth and market expansion, and staffing to support rapid growth. Managed key accounts and all contracting and legal issues. Member of UK division board, 2019-present• Grew revenues from nothing to multi million between 2017 and 2018, personally selling multiple new products with no existing marketing presence or sales team.• Negotiated and sold company's first multimillion-dollar cybersecurity contract with leading retailer for 11K computers, including SOPs, monitoring, and customer support, delivering project early in 3 months.• Developed and launched software development centers in Cincinnati, USA and Bangalore and Hyderabad, India building 300-person team, and creating systems and processes.• Slashed software development costs by 65% per year by outsourcing R&D operations to new Bangalore facility, while enhancing global R&D collaboration and efficiencies across all time zones. • Expanded global R&D sales support and delivery functions by increasing Bangalore facility capabilities, and forming back-office support team to provide global, 24/7 pre-sales and software delivery support.• Collaborated with CEO on 2 acquisitions and integrations in 2017 and 2018, including acquisition planning and financial and legal due diligence supporting acquisition price negotiations
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Sr Vice PresidentShipcom Wireless Inc. Dec 2013 - Jul 2016Brought in by rapidly growing supply chain automation company to plan and manage $270M contract to automate supply chain function for 10.5K supply facilities at 153 Veterans Administration hospitals across US. Created implementation program, increased team from 0 to 78, and delivered national-scale project on time and on-budget.• Leveraged supply chain automation expertise to create processes, staffing, and systems enabling on-time delivery of company's first multimillion-dollar supply chain project, adding more than $50M in revenues with 35% EBT in 3 years.• Created distinct SOPs and staff training for automation of 4 unique supply chain functions across surgical, cardiac, dental, and orthopedic units, delivering all in 6 months to enable implementation of $270M supply chain program.• Built world-class, 78-member supply chain automation team with medical-surgical supplies specialists, inventory analysts, industrial engineers, and warehousing staff, personally interviewing 400 out of 700 applicants.
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Chief Executive OfficerItcube Solutions Inc. May 2002 - Dec 2013Hired to grow software outsourcing services startup specializing in predictive analytics and process optimization for global healthcare sector. Collaborated with physician researchers in identifying bioinformatics solutions for medical research needs, and led solution development programs. Developed plan for organic growth without capital infusion.• Grew company from 1 client, staff of 30, and $1M sales to 1,200 employees and annual revenues of $20M with 25% EBT from global client base, including leading medical research hospitals and UK NHS, with 80% client retention.• Advised UK Department of Health on funding model for medical device innovation, and managed funded entities; model adopted by EU for innovation incubators that delivered 14 new medical devices and 2 companies worth $700M.• Created predictive algorithms and GPS-based software system to manage 800 phlebotomists in 20 states, including workload optimization, allowing real-time monitoring and correction of field failures, driving 4% EBITDA increase.• Developed unique system for medical records company using low-cost, offshore staffing to prepare medical records for US legal review, capable of processing 500K pages per month, which added 10% to total value of company.• Designed and developed multiple software projects for medical research relating to clinical trials, tele medicine, bio-repositories. Built data warehouses for analyzing spend using ICD, CPT, RVU resulting in insights relating to efficiency, fraud, public health trends and outcomes. Used GPS and predictive analytics to increase efficiency of field health care workforce. -
Founder / Executive Vice President / Member Of BoardAshtech Infotech (India) Pvt Ltd 1983 - 2002Mumbai, Maharashtra, InBuilt pioneering, full-service IT service and sales company as India market opened to digital technologies. Started with back-office data processing, expanded business to hardware sales, network services, repair and support services, and turnkey system integration programs. Early India reseller for HP, Compaq, IBM, Cisco, and Avaya.• Took startup with $10 nominal capital and organically grew business by service expansion, delivery quality, and aggressive account capture to 300 employees and revenues of US$50M• Personally negotiated and captured award-winning, global enterprise accounts with SKF Ball Bearings, Wyeth Laboratories, World Bank, and DHL, building enduring client base on delivery quality and customer satisfaction.• Directed 2-year client project to build pioneering e-commerce platform to process 1,000s of raw plastic material SKUs, enabling client to greatly expand their steel and paper businesses.• Cut customer churn 50% over 6 APAC countries for global shipper DHL by developing sales report platform for statistically identifying clients likely to switch to competition to enable timely sales team intervention.• Developed groundbreaking, real-time inventory monitoring system for Wyeth Laboratories to identify sales patterns and optimize material shipments, reducing overstock and saving Wyeth ~8% in overall inventory costs.• Introduced Linux to India market, and won operating system market share from Microsoft and IBM by organizing first all-India IT seminar, increasing server sales 15%, and gaining company recognition as India leader in emerging technology.
Hiten Patel Skills
Hiten Patel Education Details
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The Institute Of Chartered Accountants Of IndiaElectronic Data Processing And Business Analytics -
Bansi S. Mehta And Associates, Ca.Electronic Data Processing And Cost Accounting Electives
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Sydenham College Of Commerce And EconomicsCommerce
Frequently Asked Questions about Hiten Patel
What company does Hiten Patel work for?
Hiten Patel works for Appsentinels.ai
What is Hiten Patel's role at the current company?
Hiten Patel's current role is Senior Client Facing Technology Executive. Cyber Security..
What is Hiten Patel's email address?
Hiten Patel's email address is hi****@****ens.com
What schools did Hiten Patel attend?
Hiten Patel attended The Institute Of Chartered Accountants Of India, Bansi S. Mehta And Associates, Ca., Sydenham College Of Commerce And Economics.
What skills is Hiten Patel known for?
Hiten Patel has skills like Management, Leadership, Business Process Improvement, Consulting, Integration, Strategy, Strategic Planning, Entrepreneurship, Business Development, Software Design, Analysis, Business Strategy.
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