Direct the sales strategy, growth and technical sales team performance for a leading publicly traded cellular in-building and public safety infrastructure company, which enables indoor and outdoor cellular and public safety communications in well-known and challenging venues including hospitals, stadiums, government buildings, universities, airports and other high-profile sites.• Responsible for performance of technical sales team, creating process for every aspect of the sales organization… Show more Direct the sales strategy, growth and technical sales team performance for a leading publicly traded cellular in-building and public safety infrastructure company, which enables indoor and outdoor cellular and public safety communications in well-known and challenging venues including hospitals, stadiums, government buildings, universities, airports and other high-profile sites.• Responsible for performance of technical sales team, creating process for every aspect of the sales organization while managing a multi-million-dollar department budget• Developing a global design program which to-date positively impacted company revenue by 35% • Provide design services by utilizing industry tools for both support to existing clients and developing new client relationships• Increased sales engineering efficiency by creating and implementing an order improvement process• Collaborate with the executive team to continue to evolve and scale the organization resulting in a 16% increase in the technical sales organization and overall 25% company growth in last two years• Responsible for global training center and online curriculum program with top-rated feedback and greater than 400 client attendees annually. Training program includes 30+ annual classes with a current 78% pass rate Show less

Directed, defined and executed the operations strategy to turnaround the operations and deliver increased revenue, cost savings and quality. Supported the vision, mission and objectives of the company, leveraging emerging technologies and processes to meet service level obligations, while maintaining high levels of deliverability and scalability.• Built and managed high-performing and engaged teams, ensuring all managed services consistently operated at or above expectations•… Show more Directed, defined and executed the operations strategy to turnaround the operations and deliver increased revenue, cost savings and quality. Supported the vision, mission and objectives of the company, leveraging emerging technologies and processes to meet service level obligations, while maintaining high levels of deliverability and scalability.• Built and managed high-performing and engaged teams, ensuring all managed services consistently operated at or above expectations• Significantly decreased client deliverable lead times from six weeks to an average of two weeks• Analyzed, identified and decreased on-hand inventory by 27% within nine months, which freed up capital for future investment into the organization• Ensured on-time delivery to domestic clients while reducing failure rate to <1% utilizing a testing process developed in-house by team • Directed relocation of the company to Dallas, TX from Sunnyvale, CA within budget and narrow timeline; managed lease negotiations, logistics, move and more Show less

Provided overall technical leadership in driving client engagement and best practices while building and managing the sales engineering team and developing the design team and design process• Grew the sales engineering team from 2 to 6 members•Increased revenue 50% year over year from 2012-2014• Provide post-sales support and services to clients as needed including troubleshooting

Directed development of the sales engineering team and communication processes between sales force and sales engineering team. Developed all new processes for quote creation, pre-sales, post-sales, order processing and price lists.• Drove revenue with 150% year over year growth from 2011 to 2012

As member of senior management, played leading role in strengthening business through development and training of a high-performing engineering team, securing contracts with key accounts and identifying valuable vendor and resource relationships to increase profits and decrease costs.• Responsible for development of management of annual engineering department budget• Contributed to a 100% revenue increase within 12 months through cost reductions, efficient system designs and new… Show more As member of senior management, played leading role in strengthening business through development and training of a high-performing engineering team, securing contracts with key accounts and identifying valuable vendor and resource relationships to increase profits and decrease costs.• Responsible for development of management of annual engineering department budget• Contributed to a 100% revenue increase within 12 months through cost reductions, efficient system designs and new training programs• Project management of multiple projects up to $4M, from design request through implementation• Reduced costs on parts from third party materials by 35% by identifying higher value vendors• Planned, organized and managed the workflow of the engineering staff to ensure timeline and quality requirements met• Developed and conducted training seminars on RF technology, in-building wireless solutions and system designs; decreased onboard training time for new engineering and field installation hires from 9 months to 3 months• Created and implemented a project-based profit and loss analysis program which yielded in constant organizational efficiency and improvements Show less

Managed needs of established customers and called on key account prospects for the circuit board product line, establishing increased customer satisfaction through diligence to quality and solution-focused service throughout the engagement and delivery of finished product. • Increased sales by 42% year over year through improvements to marketing process and customer-focused solutions approach