My goal is to find a challenging position to meet my competencies, capabilities, skills, education and experiences in Customer Satisfaction industry that I would be pleased to share with my fellow colleagues. Highly motivated Hospitality Management professional with strong background and experience in front desk operations as well as guest service. Enthusiastic and energetic team player focused on the goal of guest satisfaction while delivering exceptional service standards in fast-paced environments. Superior interpersonal abilities coupled with strong decision making ability for effective problem resolution resulting in customer loyalty