Hitesh Sachdeva Email & Phone Number

Surrey, British Columbia, Canada

- Monitor and action Workflow, IDocs, and Customs emails- Research, prepare, and execute any additional documents required to satisfy Other Government Departments, including Transport Canada, ECCC, CFIA, Health Canada, NRCan, Explosives, Etc.- Track down missing documentation- Adhering to timelines such as customs for CADEX confirming and carriers for storage, etc.- Coordinate steamship release and delivery instructions and collect charges where required- Creation and maintenance of SOPs where required- Database management includes answering exceptions and researching information for (HS Tariff,CUSMA, SIMA, Surtax, SWI, etc.)- Maintain and update client notes on research done for various import activities- Assigned to handle and be the main point of contact for a portfolio of clients- Providing guidance feedback to those clients on import requirements as required- Monitoring entries for status for CADEX and ensuring entries are confirmed within the prescribed time frame on the TSR portal- Troubleshooting rejects on customs entries for CADEX- Daily communication, verbally or written, with various trade chain partners- Assisting with the preparation of temporary imports, monitoring the re-export of temporary imports to close out E29B entries- Resolving quality control issues when identified- Manage and coordinate client invoice disputes- Prepare all the necessary information required for processing of B2’s for disputes or when an error is identified- Make routine contact with clients to foster good working relationships (email, phone)- Attend industry-related training and webinars for educational purposes to stay current withvarious initiates, ACI, e-Manifest, CARM, SWI, etc.- Acting as a liaison between clients and CBSA when required- Identify opportunities to upsell or cross-sell Cole services- Build and maintain client SOPs or procedure SOPs- Contribute to the development of Broker Linx

- Review documents for completeness (e.g. date, description, value) ensuring that all necessary documents have been received for processing.- Enter required information into database system in order to produce entry.-Contact clients, branches or other brokers of additional documents or information is required.-Respond to calls and questions from internal and external sources.-Trace shipments and set up pre-arrivals at Customs.-Perform various clerical and general office duties as assigned.

Windsor, Ontario, Canada

- Providing great customer service as Front Cashier and at drive thru.- Handling and resolving customer issues.- Managing and organising the inventory by following the FIFO Method- Training new recruiters

Windsor, Ontario, Canada

Welcoming customers, answering their questions, and providing advice or recommendations. Operating scanners, scales, cash registers, and other electronics. Balancing the cash register and generating reports for credit and debit sales. Maintain inventory.

New Delhi Area, India

- Recruiting, training, supervising and appraising staff.- Managing budgets.- Maintaining statistical and financial records.- Dealing with customer queries and complaints.- Overseeing pricing and stock control.- Maximising profitability and setting/meeting sales targets, including motivating staff to do so.- Customising and designing Jewellery according to customer preferences.

International Business Managment Logistics, International Business/Trade/Commerce

Bachelor'S Degree, Business Administration And Management, General

Cad/Cadd Drafting And/Or Design Technology/Technician