Hitesh Sharma Email & Phone Number

Dubai, United Arab Emirates

• Visionary Senior Project Manager Orchestrating All Functions to Drive Startup Success, Conduct Market Research, Digital Transformation, and Healthcare Administration ensuring regulatory standards.
• Within 2 months, conceptualized and executed the project scope of a groundbreaking mental health platform, driving digital telehealth innovation from predictive analytics and data-driven insights.
• Established 25+ comprehensive user stories spanning various domains, including Patient… Show more Visionary Senior Project Manager Orchestrating All Functions to Drive Startup Success, Conduct Market Research, Digital.
• Established 25+ comprehensive user stories spanning various domains, including Patient Engagement, Health Management, etc. to promote wellness and mental health via data collection and data management.
• Developed a complex IT roadmap, pioneering a digital mental health ecosystem (Mobile App, Backend System, Website), completing 50% business requirement documents and mobile app wireframes. Show less

Dubai, United Arab Emirates

• Seasoned Business Excellence Manager in telemedicine organization, orchestrating excellence, ensuring Regulatory Compliance (GDPR, HL7 & Regulatory Audits), Healthcare Digitalization, Healthcare Informatics.
• Within a span of 4.5 years, I earned two promotions, a testament to my exceptional performance and substantial contributions toward organizational growth.
• Led the telehealth product development of Electronic Health Records… Show more Seasoned Business Excellence Manager in telemedicine organization, orchestrating excellence, ensuring Regulatory Compliance (GDPR, HL7 &.
• Led the telehealth product development of Electronic Health Records (EHR) Platform & Mobile App, that boosted market share by 30%, via reducing the direct operational cost by 40%.
• Utilized strategic benchmarking and process mapping to meticulously identify and address product gaps, leading to 15% increased customer satisfaction. Show less

Dubai, United Arab Emirates

• Dynamic Project Manager, skillfully leading cross-functional teams, directing Operations, Data Analytics, Business Analysts and Finance, managing 5 direct reports to bring digital transformation in healthcare industry.
• Spearheaded a new Abu Dhabi branch project, achieving 98% audit compliance. Manage projects, telemedicine automation needs, and execution, ensuring successful establishment.
• Established a culture of efficiency in healthcare regulations by documenting 120+ SOPs… Show more Dynamic Project Manager, skillfully leading cross-functional teams, directing Operations, Data Analytics, Business.
• Established a culture of efficiency in healthcare regulations by documenting 120+ SOPs, workflows, and policies, enhancing organizational effectiveness to implement patient care policies.
• Handled projects on remote patient monitoring, telehealth virtual clinics, appointment booking, etc. by implementing process mapping and artificial intelligence. Show less

Noida, Uttar Pradesh, India

• Executive Assistant to SVP of HCL Apps and Business Transformation, focusing on Cost Savings, Process Efficiency, and Organizational Skills Excellence by collaboration with functional heads to identify growth areas.
• Generated annual savings of $144,000 through optimizing seating management and server allocation, while decommissioning underutilized servers.
• Oversaw 750+ resources, implementing tools like ACT and Sapience, resulting… Show more Executive Assistant to SVP of HCL Apps and Business Transformation, focusing on Cost Savings, Process Efficiency, and.
• Oversaw 750+ resources, implementing tools like ACT and Sapience, resulting in optimized resource management skills and allocation. Achieved 15% cost reduction and manage budgets control.
• Orchestrated monthly reviews for major administrative functions with strong presentation skills. Proposed new processes, enhancing workflow stability, and boosted digital adoption by 20%. Show less

Noida, Uttar Pradesh, India

• Maintained a daily average ticket handling of 120+ tickets against the benchmark of 45 tickets (Outstanding performer for FY12-13)
• Published 30+ process/work flow documents and SOW’s in 1.5 years so as to streamline the processes
• Handling the VIP client escalations and provide them quick and hassle-free resolutions

New Delhi, Delhi, India

• Handling inbound calls of The US customers for resolving problems related to HP Printers and selling HP products during the call.
• Handling queries related to printers and providing appropriate solution to the customer on the call.
• Analysis documents and presentations of new HP Printers launched in the market.
• Preparation of report for unresolved printer queries suggesting the areas of improvement.

Pune, Maharashtra, India

• Co-ordination of teams at DT Sites & resolving issues like level, coverage, quality, alarms, etc.
• Verify the reports with the NPI’s at Ericsson for issues regarding level, quality and coverage
• Drive test of Site for Call Origination Test, Hand over test & Coverage test
• Network-Optimization by drive tests, antenna orientation changes and tuning the Cell-RF Parameters

Master Of Business Administration - Mba, Strategy, Operations, Hr, Finance, Etc., 7.2 Cgpa

Activities and Societies: • Founding Member of Drishti - The Entrepreneurial Club of School of Management & Entrepreneurship • Organized.

B.E., Electronics & Communication, 67%

Activities and Societies: > Co-Ordinated various Programs & Events at College Level - Sept'05 to Aug'09 Completed B.E. in Electronics &.