Hitesh Arora

Hitesh Arora Email and Phone Number

Manager, Customer Lifecycle Marketing @ MakeMyTrip
Gurugram, HR, IN
Hitesh Arora's Location
Gurugram, Haryana, India, India
Hitesh Arora's Contact Details

Hitesh Arora work email

Hitesh Arora personal email

n/a
About Hitesh Arora

I have completed my MBA from IIFT Delhi with a degree in International Business, majoring in Marketing; with minors in Strategy & General Management, Finance and Trade.Prior to this, I was working as a Graduate Engineering Trainee with Phillips Carbon Black Limited (RP-SG Group) with their production department. My job involved analyzing and monitoring key process parameters to optimize daily production for smooth functioning of the plant.I believe the simplest version of a human being is a consumer, whether it is of a product or of a technology. If you ask them, they will tell you what's right and wrong, and sometimes even the solution they're looking for. This is something that has helped me solve a lot of problems in my everyday life as well. I have always loved interacting with people, and I strongly feel that the right conversations can take you places.My interest in marketing gave me umpteen opportunities to learn and apply digital marketing and consumer insights throughout my MBA journey in various projects and corporate competitions. Post MBA, my growing interest led me to take up several live projects and internships. This helped me to better my skills, while contributing efficiently through extensive market research and strategy.I love playing different outdoor games, and you can often find me playing FIFA or binge watching some series during my spare time.I'd love to talk marketing, technologies, managing products/people, and football.Reach out to me on hiteshrr3@gmail.com

Hitesh Arora's Current Company Details
MakeMyTrip

Makemytrip

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Manager, Customer Lifecycle Marketing
Gurugram, HR, IN
Website:
makemytrip.com
Employees:
6900
Hitesh Arora Work Experience Details
  • Makemytrip
    Manager, Customer Lifecycle Marketing
    Makemytrip
    Gurugram, Hr, In
  • Makemytrip
    Deputy Manager, Customer Lifecycle Marketing
    Makemytrip Feb 2024 - Present
    Gurugram, Haryana, India
  • Makemytrip
    Deputy Revenue Manager
    Makemytrip Jan 2023 - Feb 2024
    Gurugram, Haryana, India
  • Makemytrip
    Associate Revenue Manager
    Makemytrip Oct 2021 - Dec 2022
    Gurugram, Haryana, India
    LOB:- Flights
  • Freecharge
    Deputy Growth Manager
    Freecharge May 2021 - Oct 2021
    Gurugram, Haryana, India
    Handling end-to-end growth & marketing responsibilities of Personal loans right from strategizing communication plan, channel strategy, marketing calendar, optimizing product landing pages, carrying out campaigns over digital mediums like Google & Facebook, app, SMS, push & e-mail thereby achieving monthly targets for leads generated.
  • Freecharge
    Management Trainee - Marketing & Growth
    Freecharge Aug 2020 - Apr 2021
    Gurugram, Haryana, India
    Freecharge is a subsidiary of Axis Bank.Project 1: Identifying gaps in Acquisition, improving user retention, making a propensity model for cross-selling and finding optimization opportunities in the user journey for financial services products-Used Adobe Omniture for analysis of drop-offs, did RFM profiling, competitive benchmarking & customer segmentationProject 2: Building a customer community from scratch for beta testing of products for improved decision making and increasing social media interactions-Identified various community forum providers and suggested user experience analytics' platforms for real time customer activity tracking
  • Axis Bank
    Management Trainee
    Axis Bank Jul 2020 - Apr 2021
    Mumbai, Maharashtra, India
    Axis AHEAD program (General Management)Stint 1: Freecharge (Subsidiary of Axis Bank):-Marketing & GrowthStint 2: User Growth - Personal Loans, Freecharge
  • Cerebro Kids
    Strategy Intern
    Cerebro Kids Jun 2020 - Jul 2020
    Gurgaon, Haryana, India
    Programs Planning & Strategy Intern:1. Assisting strategy team in designing session plan and content2. Devising creative ways to explain various concepts to kids3. Working on engaging PPTs to convey the message to kids4. Supporting the team in the marketing research - to acquire knowledge from various sources (incl. primary and secondary research)
  • Finl
    Market Research Intern
    Finl May 2020 - Jun 2020
    Dehradun, Uttaranchal, India
    • Conducted secondary research to understand financial literacy in different countries; focus on India and England.• Primary and secondary research to understand policies being followed by Gujarat, Karnataka and UP andderiving the insight linking financial inclusion to higher tax revenue by piloting in three states
  • Indian Institute Of Foreign Trade
    Senior Club Coordinator At Opsigma
    Indian Institute Of Foreign Trade Feb 2019 - Feb 2020
    New Delhi Area, India
    1.) Led a team of coordinators and members to successful execution of Trade Winds 2019 & Official Magazine Launch "Opulence" 2.) Was responsible for activities of IIFT's Operations, Supply Chain & General Management Club, coordinating both Delhi and Kolkata Campuses
  • Indian Institute Of Foreign Trade
    Member - Preparation Committee
    Indian Institute Of Foreign Trade Jun 2019 - Sep 2019
    Delhi, India
    • Worked in tandem with the Placements Committee to structure and design a tailored model for preparation and mentorship of 1st-year students for their Summer Internship Process• Conducted various preparatory sessions including knowledge transfer sessions, domain-specific sessions, mock group discussions, interviews and personalized reviews for students
  • Hsbc
    Summer Intern, Gtrf Sales
    Hsbc Apr 2019 - May 2019
    Gurgaon, Haryana, India
    Domain :- Sales & Marketing•Did comparative analysis of structured trade products like Receivables finance, Supply Chain finance & DF.•Mapped out market size and opportunity to find key differentiators on the basis of processes, systems and documentation.Methodology Used: 1. Primary Research: Carried out personal and telephonic interviews with employees of different banks and factoring corporations to understand competencies and evaluate scope of improvement.2. Secondary Research: Study of market data through global reports of ICC, WTO etc.
  • Indian Institute Of Foreign Trade
    Junior Club Coordinator At Opsigma
    Indian Institute Of Foreign Trade Jul 2018 - Jan 2019
    Indian Institute Of Foreign Trade, Delhi
  • Phillips Carbon Black Limited
    Graduate Engineering Trainee
    Phillips Carbon Black Limited Aug 2016 - Apr 2017
    Mundra
    •To study about the production process as a whole and look up for problematic areas and room for improvement for the same.•Worked in as DCS second operator looking after the smooth functioning of the plant.•Did data analysis on some key process parameters to rectify day to day problems and assess them to improve the overall process.
  • Bharat Petroleum Corporation Limited
    Summer Intern
    Bharat Petroleum Corporation Limited May 2015 - Jun 2015
    Mumbai, Maharashtra, India
    Study of Hydrocracking Operation.
  • Engineers India Limited
    Summer Trainee
    Engineers India Limited Jun 2013 - Jul 2013
    New Delhi Area, India
    Various Case Studies on physical propertiesDetailed study on Dew point and Hydrocarbon Dew point Depression

Hitesh Arora Skills

Microsoft Office Microsoft Word Leadership Marketing Digital Marketing Sales Strategic Planning Business Strategy Social Media Chemical Engineering Microsoft Powerpoint Microsoft Excel C++ C Presentation Skills Interpersonal Skills Team Work Team Management Organization Skills Organizational Leadership Presentations Public Speaking Creative Quick Learner Fifa Carbon Black

Hitesh Arora Education Details

Frequently Asked Questions about Hitesh Arora

What company does Hitesh Arora work for?

Hitesh Arora works for Makemytrip

What is Hitesh Arora's role at the current company?

Hitesh Arora's current role is Manager, Customer Lifecycle Marketing.

What is Hitesh Arora's email address?

Hitesh Arora's email address is hi****@****dia.com

What schools did Hitesh Arora attend?

Hitesh Arora attended Indian Institute Of Foreign Trade, University Of Petroleum And Energy Studies, Delhi Public School, Vasant Kunj, D.a.v. Public School, Sector-14, Gurgaon.

What are some of Hitesh Arora's interests?

Hitesh Arora has interest in Football Fifa Reading, Footballfifareading.

What skills is Hitesh Arora known for?

Hitesh Arora has skills like Microsoft Office, Microsoft Word, Leadership, Marketing, Digital Marketing, Sales, Strategic Planning, Business Strategy, Social Media, Chemical Engineering, Microsoft Powerpoint, Microsoft Excel.

Who are Hitesh Arora's colleagues?

Hitesh Arora's colleagues are Navjyot Minhas, Ruhi Agarwal, Deepak Singh, Neha Malhotra, Eishaant Rajput, Nikhil Vijh, Harshit Sharma.

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