Leading a team of exceptional people into the growth stage of the company. Primary focus is on removing any technical speed bumps that slow down adoption.

Working with a passionate set of people focused on using technology to improve the customer experience and operations of the BFSI Industry. We firmly believe that customer and employee experience, operational excellence and data driven business models are the key pillars of a successful digital transformation strategy.I am responsible for defining and executing the Service Line Strategy, Go To Market strategy, overseeing marketing efforts, collateral creation, customer/prospect engagement and consultative sales as well as responding to RFPs.

Advising Banks on improving CX and OX as a part of their Digital Transformation Journey.My areas of expertise on Customer Experience (CX) span the entire Customer Life cycle, right from CRM, Account Opening, On-boarding, Customer Service and Customer Engagement.In Operational Excellence (OX) I help banks Optimize, Digitise and Automate their processes using tools and frameworks like Six Sigma, VSM, BPM and RPA.I am responsible for defining and executing the Product & Service Line Strategy, Go To Market strategy, Sales enablement, overseeing marketing efforts, collateral creation, customer/prospect engagement and consultative sales as well as responding to RFP & RFI.As a part of my role, I am always on the look-out to accelerate the Digital Transformation Journey.I am responsible for developing PoCs, MVPs, solutions, accelerators and technology showcases. I also work closely with our partners. I am responsible for identifying new partnership opportunities as well as develop a compelling GTM.Some of the technologies in my toolkit include:» CRM and BPM: MS Dynamics 365, Pega» AI/ML/Analytics: R, Tesseract, Python» Visualization: Power BI, Tableau» RPA: Automation Anywhere, Blue Prism, UIPath» Cloud: AWS, Azure, Docker, Kubernetes, Kafka

Leading the Robotic Process Automation Practice for ValueLabs BFS. Actively delivering the promise of RPA to multiple customers. Helping customers realise improved business processes and cost saves.At ValueLabs RPA CoE ensuring high level of maturity in our delivery processes and associate training and hiring.

Technical Leadership for building of INSORCE, a Service Delivery Planning & Modelling Engine.• INSORCE models the optimal service platform with parameters defined across silos, coordinating every operational design variable. Optimization is multivariate to include several drivers, such as speed, control, resources, capacity utilization, geo-locations, cost, scorecard metrics...• Ergo, it provides an optimized alternative to the vector of current variables that drive people, systems, infrastructure and controls at a financial services firm• It works at the strategic and tactical levels, providing transformation benefits at a fraction of the cost & time of consulting alternatives..and so many PMO committees, pilots • It recognizes individual organization taxonomy, and leverages commonality of banking processes. Standard architectures are available for Securities, Corporate & Commercial Banking, Retail Banking, Asset Management, and Wealth Management• In sum, given a current organizational (holistic or any organizational subset) set of processes, people, time, controls, metrics we will produce an optimal set that addresses all infrastructural, logistical, and control considerations

Provide technical direction and manage large projects for derivative trading at Citi Market and Banking, Germany. The system includes a diverse set of applications covering market making of various types of securities including Warrants, Equities, Bonds, ETO; deal capture; settlements; reporting and other support systems.

Supported the Warrants business of Citi Markets & Banking, Frankfurt. A team of 10 with an on-site offshore mix enhances and supports the system.The system includes a diverse set of applications covering market making of various types of securities including Warrants, Equities, Bonds, ETO; deal capture; settlements; reporting and other support systems. The project involves maintenance and enhancement of systems based on VB.NET, C#, Java, J2EE and Sybase.My responsibilities included :- End to End project execution including requirement gathering, estimation, development , testing, delivery and related processes and documentation- 24 x 7 second level support- Process improvements - Offshore resource co-ordination and training

This was my first attempt at entrepreneurship and certainly not the last. Though it was not a great success, I am still reaping its fruits.

Worked on the Core banking software using J2EE, Weblogic, Oracle.

Other relevant freelance projects / jobs done in reverse chronological orderDeveloped fullhyderabad.com for LRR Technologies- Duration 8 months on Linux, Apache, Mysql, PHPSetup up Intranet at InfoEdge Technologies Pvt. Ltd., New Delhi.- Duration 4 months on Windows NT, IIS and MS MailWas Webmaster for Indus Networks Limited, Hyderabad.- Duration 4 months, managed both Linux and Windows hosting services.Developed s/w for a leading jeweler- Duration 3 months, worked on Foxpro 2.6Developed s/w for Agarwal Packers and Movers- Duration 2 months, worked on Foxpro 2.6