Hitin Kumar Email & Phone Number

With over 20 years of experience in technology service delivery, I am a passionate and driven leader who strives to deliver excellence, innovation, and value to my clients and team. My core competencies include project management, contact centers, and soft skills, and I have a strong background in finance, with an MBA from Hawaii Pacific University. I am currently a Technology Delivery Lead Senior Manager at Accenture, where I oversee the delivery of complex and large-scale technology solutions for global clients across various industries.In my current role, I manage a team of over 50 technology professionals, and I am responsible for ensuring the quality, timeliness, and budget of the projects. I also work closely with client stakeholders to understand their needs, expectations, and challenges, and to provide them with tailored and effective solutions. Some of the projects that I have led or supported include the implementation of a cloud-based contact center platform, the migration of a legacy network infrastructure, and the optimization of an enterprise application portfolio. Through these projects, I have demonstrated my skills in communication, collaboration, problem-solving, and innovation.

Listed skills include Bpo, Outsourcing, Team Management, Performance Management, and 12 others.

• 

  Hawaii Pacific University

  Finance, General