As a Quality Control Manager at Iron Horse Security, I am dedicated to maintaining the highest standards of security services through rigorous quality control policies and procedures. My role involves overseeing inspections, audits, and data analysis to ensure that our operations are consistently excellent and compliant with industry standards.Key Responsibilities:• Developing and implementing quality control policies and procedures.• Conducting regular inspections and audits to identify areas for improvement.• Analyzing client and staff feedback to identify trends and enhance service quality.• Ensuring compliance with industry standards and regulations.• Investigating and resolving quality issues and complaints.• Preparing detailed reports on quality control activities for senior management.• Working closely with the operations team to ensure effective and efficient performance of security personnel.

I am currently engaged as a contract part-time Project Lead for the Multimedia Content Project at CHEO. In this role, I am dedicated to creating and managing impactful multimedia content that supports the hospital's mission of providing exceptional pediatric healthcare. I oversee the entire content production process, from conceptualization to final delivery, ensuring that all multimedia projects align with CHEO’s values and strategic goals.Key Responsibilities:• Project Management: Lead and manage multimedia projects, including video, audio, and digital media, ensuring timely delivery and adherence to project specifications.• Content Creation: Collaborate with healthcare professionals, patients, and families to produce engaging and informative content that enhances patient education, staff training, and community outreach.• Team Coordination: Work closely with a multidisciplinary team of creatives, including videographers, graphic designers, and writers, to develop high-quality multimedia materials.• Stakeholder Engagement: Maintain strong relationships with internal and external stakeholders to ensure the content meets the needs of various audiences and supports CHEO’s communication strategies.• Quality Assurance: Oversee the quality control process to ensure all multimedia content is accurate, accessible, and aligned with CHEO’s brand standards.

• Working on creating UI and UX heuristic evaluations for a web and mobile-based application.• meet with clients weekly to talk over design strategy and business goals.

During the graphics design internship, the intern actively participated in collaborative design projects, assisting in the creation of visual assets for marketing campaigns and website materials. They also contributed to branding and identity projects, prepared graphics for different platforms, and collaborated effectively with team members. The intern proactively sought feedback, expanded their knowledge of industry-standard software, and stayed updated on design trends. Overall, the internship provided valuable hands-on experience and skill development in graphic design.