Hernan Jares Email and Phone Number
Hernan Jares work email
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Hernan Jares personal email
Dynamic Argentinean business leader with over 20 years of diverse expertise across banking, technology, retail, and consulting. My career is defined by two distinct chapters: I was an innovative entrepreneur in the technology and retail sectors, co-founding one of Argentina's earliest B2C startups and driving digital commerce breakthroughs. After earning my MBA, in 2012 I transitioned into corporate leadership roles, serving in many regional roles at Citi, and currently at Banco Falabella.As an international team leader, I've orchestrated cross-functional teams in five countries, fostering collaboration, breaking down silos, and cultivating a culture of unity and high performance. I'm a digital transformation champion, renowned for pioneering innovative solutions and mastering technology integration to boost sales, elevate customer satisfaction, and streamline operations amidst complex business challenges.My areas of expertise include strategic planning and execution, analytical and data-driven decision making, versatile leadership, cross-cultural team management, effective communication, stakeholder engagement, digital transformation, Generative AI and tech integration, commercial acumen, and business development.I define myself as a hands-on leader who can quickly grasp complex situations and develop effective solutions, even in unfamiliar domains. My ability to break down silos and foster collaboration has been instrumental in driving transformational change across the organizations I've served.In addition to my professional achievements, I bring extensive experience in personal investment management. With a long and successful track record of trading across a diverse range of assets, including stocks, options, ETFs, cryptocurrencies, and bonds, I have honed my strategic investment acumen. This expertise allows me to offer valuable insights and guidance to others seeking to make informed investment decisions, further enhancing my ability to drive financial success and mitigate risks in both personal and professional contexts.
Banco Falabella Chile
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Senior Strategic Consultant (Cross-Functional)Banco Falabella Chile Oct 2022 - PresentSantiago, ClDrive the development and implementation of strategic initiatives across multiple business areas, including but not limited to Open Banking, to ensure alignment with the latest financial technology trends and organizational goals. -
Director Of OperationsBanco Falabella Chile Jun 2021 - Sep 2022Santiago, Cl• Led a transformative digital overhaul, to support the bank’s growth of checking accounts within a year, from 5th to 1st in number, through strategic leadership and team management of 120+ professionals. Streamlined operations across credit, debit, mortgage, and loans, enhancing efficiency and regulatory compliance.• Optimized digital channels and self-service capabilities across 130 branch locations. -
Chief Operating Officer (Coo) & Director Of Technology Development Center For LatamCiti Nov 2016 - May 2021New York, New York, UsManaged 650-person, globally-focused team delivering results in Business Interlock and Technology services at Banco de Chile and Citi across 25 countries in North America & Latin America. Directly reported to CEO and Regional O&T Head, worked closely with business, finance, legal, and HR teams. Oversaw 500 Citi technologists, increased workforce by 70%, created governance program and integration roadmap, improved customer experience and increased product offering. Led recovery from cyber-attack, minimizing impact on international customers with no service interruptions. -
Business Unit Manager – Regional Operations & Technology TeamCiti Mar 2014 - Oct 2016New York, New York, UsAs a leader in executive communications and strategic projects, I worked directly with LATAM's O&T Head to successfully implement the Consumer Business Divestiture in LATAM. Collaborating with the Finance and HR teams, I identified projects that led to a reduction in budget of $1.1B USD and a headcount reduction of ~12,000. I established new local and regional organizational structures, and developed KPIs to track and measure the performance of Operations & Technology teams.With strong relationship-building skills, I effectively communicated at all levels of management and across all functional areas, preparing action plans and presentations to discuss project status, digital investments, financials, and other key topics with senior management at business and O&T reviews, presented to the Regional CEO, Regional Business Partners, and Global O&T. -
Regional Process Re-Engineering, Executive Management AssociateCiti Jun 2012 - Feb 2014New York, New York, UsParticipated in Citibank's Executive Development Program, rotated through various roles and countries. Achievements: transformed LATAM's Anti-Money Laundering, reduced operating costs by 25%. Regionalized Corporate Customer Cash & Trade Operations into COEs, improved client experience through KPIs and feedback. -
Summer Associate Consultant, During MbaBain & Company Jun 2011 - Aug 2011Boston, Ma, UsDeveloped the strategic business plan for a leading healthcare group, aimed at achieving revenues of $8.0B. -
Senior Project ManagerMymtec S.A. Jul 2008 - Aug 2010Led the 3-year roll-out of a core platform upgrade from DOS to Windows technology. Designed software to track customer requests, enhancing internal communication and efficient solutions delivery. -
Founder, Director Of EcommerceBonustrack Records, Retail Music Store Jul 2005 - Jun 2008Initiated eCommerce division for Music & Movies sales in 40 countries, growing sales by 45% and reducing costs by 15%, resulting in company's recognition as an eBay Power Seller with 8,000 Feedback and 100% positive scores.
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Software Development ConsultantInter-American Development Bank Jul 2001 - Jun 2005Washington, Dc, UsDesigned and developed a statistical software to generate a client-centered customer experience at the Museums of the Buenos Aires City Government. -
Founder, Chief Operating OfficerDos Al Cubo S.A., Internet Incubator Jan 1997 - Jun 2001Startup leader in B2C e-Commerce creation, provided strategic direction and business plan for digital channels. Co-founded company, built cross-functional team, managed vendor contracting for seamless service.
Hernan Jares Skills
Hernan Jares Education Details
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University Of Michigan - Stephen M. Ross School Of BusinessGeneral -
Whu – Otto Beisheim School Of ManagementThe Changing Environment For International Business In Europe -
University Of Buenos AiresEconomics -
Instituto Libre De Segunda Enseñanza (Ilse)High School/Secondary Diplomas And Certificates
Frequently Asked Questions about Hernan Jares
What company does Hernan Jares work for?
Hernan Jares works for Banco Falabella Chile
What is Hernan Jares's role at the current company?
Hernan Jares's current role is Innovative Business Leader | Digital Transformation & Generative AI Expert | Strategic Planner & Executor | Cross-Functional Team Manager | Analytical Decision Maker | Experienced Investor | Michigan MBA.
What is Hernan Jares's email address?
Hernan Jares's email address is he****@****iti.com
What schools did Hernan Jares attend?
Hernan Jares attended University Of Michigan - Stephen M. Ross School Of Business, Whu – Otto Beisheim School Of Management, University Of Buenos Aires, Instituto Libre De Segunda Enseñanza (Ilse).
What skills is Hernan Jares known for?
Hernan Jares has skills like Business Strategy, Financial Analysis, Strategy, Financial Modeling, Start Ups, Corporate Finance, Competitive Analysis, Banking, Portfolio Management, Negotiation, Valuation, Due Diligence.
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