Jimmy Dinh Email & Phone Number

Chicago, IL, US

Sugar Land, Texas, US

• Led the QA team in creating detailed test plans, defining test objectives, and assigning tasks to meet project deadlines and ensure a streamlined testing process in an agile environment
• Wrote and executed comprehensive test cases with manual testing through Azure DevOps, maintaining complete testing coverage aligned with project requirements to ensure compliance with quality standards
• Collaborated with developers, project managers, and stakeholders to review business requirements, validate test results, improve testing workflows, and evaluate user experience
• Conducted API load testing with Apache JMeter, analyzing system performance under various conditions to identify potential bottlenecks and measure scalability to help developers reduce response times by 70%
• Provided documentation and analysis reports on testing progress, bug/defect tracking, and quality metrics, helping to drive informed decisions in project planning and execution
• Developed and maintained automated testing scripts using Python and Selenium Webdriver, reducing testing time by 80% and improving reliability

New York, NY, US

• Performed data-driven testing to process and validate data sent through broker feed via SFTP to ensure data accuracy is in accordance with client’s business rules
• Collaborated with development team through JIRA to troubleshoot and debug in an agile environment
• Involved with writing automation and manual UAT strategies and test plans that conforms to user stories
• Developed test automation solution with Selenium, Webdriver, and Python to complete front-end smoke testing
• Conducted database testing using Microsoft SQL Server Management Studio by running SQL queries to validate processing of data in multiple scenarios

Austin, Texas, US

• Deployed, configured, and troubleshooted BMC TrueSight suite in high availability
• Programmed event management policies and rules using Master Rule Language to reduce the number of events from 100,00 to 40,000
• Designed front-end dashboards to improved visualization of events, devices, and performance data
• Developed automation script using Python, Selenium, and Webdriver to automate process of knowledge modules updates

Bedford, NH, US

• Provide installation and troubleshooting support to resolve networking issues
• Replace and maintain network equipment as needed
• Support remote properties via telephone using troubleshooting methodologies
• Conduct technical audits to ensure compliance of company requirements

Richfield, Minnesota, US

• Engage customers using selling skills to build complex, connected solutions in a fast paced, dynamicenvironment where customers feel supported
• Use innovative training tools to stay current and confident to drive profitable growth and achieve individual and department goals
• Accumulate and apply knowledge and expertise through continuous learning and self development
• Received MVP award for overall performance