Hayley Johnson Email & Phone Number

New York, Ny, Us

New York City Metropolitan Area

•Serves as the lead of the Building Leadership Team (BLT) of an upper year building. Oversees and directs the day-to-day business and community development activities of the residence hall. •Supervises Residence Hall Assistant Director, Residence Hall Resource Manager, and Residence Life Graduate Assistant. •Collaborates with faculty in residence to implement academically focused community-based programs and ensures smooth operation of residence hall (including semester start/end processes such as check-in/check-out, room changes, facility repairs, etc.).•Develops and maintains response protocols for critical situations (i.e., semester in-take, fire/life safety, and occupant relocations). •Ensures appropriate response to inquires by residents, family members, and others; ensures timely problem resolution. Responds to after hours emergencies as part of rotating campus duty system. •Provides crisis intervention and counseling services to residents with personal concerns. Resolves conflicts and personal issues/refers to University offices when necessary. •Consults with central office administrators to develop best plan of action to resolve highly charged issues. Facilitates room changes when appropriate. Serves as liaison between students and Student Health Center, Campus Safety, Office of Community Standards, initiating referrals when appropriate. •Oversees planning and development of in-hall training programs for professional and paraprofessional staff; leadership training program for residence hall government officers.•Independently investigates alleged violations of University policies; conducts meetings and issues/monitors adherence to sanctions. •Plans and implements community development programs. Serves on paraprofessional training committee. •Administers hall budget, prepares budget forecast and controls expenditures. Assesses community development and Resource Center activities and makes recommendations to enhance all services.

United States

•Directly training, supervising, and evaluating 1 graduate-level Residence Director and 5 Resident Assistants•Supervising and conducting programming for 3 suite-style sophomore buildings housing approximately 500 residents•Utilizing the division of Student Affairs' Competency Learning Experience to shape training, supervision, and evaluation, focusing on resilience, cultural awareness, communication, and critical thinking•Coordinating operational aspects of residence hall openings and closings, health and safety inspection processes, and room inventory process•Working with Associate Director for Residential Education, and Associate Director for Housing and Operations to address housing concerns and room assignments via The Housing Director•Serving on RA training committee; creating virtual RA role as a response to COVID-19•Advising individual building hall council, as well as co-advising newly minted Residence Hall Association, on programmatic efforts and parliamentary procedures •Serving as resource for students seeking support and as referral agent to campus partners regarding academic, personal, or mental health concerns•Conducting disciplinary counseling and administrative hearings for violations of University regulations; issuing educational sanctions•Designing, implementing, and assessing sophomore area residential curricular programming strategy that supports retaining students at the University as well as in housing•Overseeing and assessing programming conducted by Resident Assistants under Living Charged Community Development model, focusing on autonomy development, wellness, inclusion, leadership development, and civic engagement •Facilitating diversity dialogue initiatives allowing for RAs to engage in controversy with civility, recognizing that learning happens when authentic expression of emotion and rigorous challenge are present •Responding to crisis situations in the halls on a rotating administrative on-call rotation

Springfield, Massachusetts Area

•Managed business operations for 3 first-year residence halls housing up to 350 students•Selected, trained, supervised, and evaluated a staff of 12 Resident Advisors, including 3 Head Resident Advisors•Implemented robust Residential Curriculum to ensure learning goals and objectives are achieved through educational lesson plans on health and wellness initiatives, current events, social justice, and academic integrity •Adjudicated conduct hearings to hold students accountable to Resident Student Housing Agreement and Student Code of Conduct in process that encourages personal responsibility•Rotated through weekly on-call schedule with fellow Area Directors to respond to after-hours and weekend emergencies for residential campus of 1,600 students•Coordinated opening and closing procedures to assess and audit damage billing, maintenance or security issues, and special accommodations •Served as chair of RA Training Committee in planning and executing crisis management exercises, communication and mediation sessions, facilitating campus partnerships, and encouraging Residence Hall Association involvement•Served on Title IX Committee to oversee Denim Day and Take Back the Night educational programming focused on bystander intervention, affirmative consent, and how to support survivors of violence •Present to incoming students and families at summer orientation sessions to support initial adjustment to campus life •Served as Title IX investigator

Springfield, Massachusetts Area

•Developed and maintained environment conducive to academic, social, and personal growth of a complex of 170 apartments and up to 600 students•Supervised staff of 8 Resident Advisors and a Hall Council to deliver educational programming appropriate and applicable for students in apartment-style living•Assessed condition of Gateway Village facilities to address maintenance, damage billing, and security matters •Chaired RA Training Committee to conduct effective monthly inservices on dealing with defensive behavior, socioeconomic disparities, strategic planning, and privilege •Developed and implemented strategies designed to promote responsible behaviors, respect for individuals and the community, advanced campus involvement, and participation in meaningful discussions •Administered student accountability for infractions of University policies during conduct review hearings •Served as primary resource for crisis response and intervention during duty rotation

Rochester, New York Area

•Supported, supervised, and evaluated undergraduate staff of 6 Resident Advisors•Facilitated conflict mediation within a 3-building apartment complex housing 150 second-year, transfer, and graduate students•Presented to colleagues on tenants of student development theory to increase retention campus-wide •Conducted proactive outreach to resident students displaying personal crises and academic underachievement to act as a referral agent to departments such as Counseling and Psychological Services, Public Safety, and the Ombuds Office•Acted as crisis response resource during emergencies during duty rotation for 5 on-campus apartment complexes

Rochester, New York Area

•Managed recruitment of graduate students seeking degrees/certifications in teaching, counseling, educational leadership, human development, and educational policy•Built and maintained partnerships conducive to learning outcome achievement with prospective students and alumni through email, phone, blog posts, and campus visits•Developed annual recruitment plan that included undergraduate program engagement activities, graduate school fairs and attendance at community events and conferences•Planned and executed open houses and new student orientation to increase engagement and mobilize advancement

Rochester, New York Area

•Trained and managed 22 Pre-College Counselors, including 2 Head Counselors and 2 Medical Emergency Response Team members in program development and crisis intervention•Led one on one and full staff meetings with Pre-College Counselors and Admissions staff members to facilitate professional development activities •Supervises rotations of over 400 high school student participants enrolled in programs such as Mini Medical School, Business Bootcamp, and Explorations in Pathology•Scheduled shifts for Pre-College Counselors to ensure equitable duty hours and event attendance rates•Organized and chaperoned field trips to the Strong National Museum of Play, Frontier Field Red Wings games, and Seabreeze Amusement Park to expand participants’ sense of community development •Provided daily status reports to Pre-College administrators to manage safety and security of 3 residence halls •Implemented social and educational programs to cultivate productive relationships, encourage responsible citizenship, and adherence of Standards of Student Conduct

Henrietta, New York

•Planned and executed graduate school fairs, career fairs, networking events, and other intentional programming specific to the Golisano College of Computing and Information Sciences•Managed operations for Simplicity and Job Zone technologies to facilitate placement of students for full-time or co-op positions; sourced student employment opportunities through search engine research and presentations•Created comprehensive co-op search guide for international undergraduate and graduate students seeking domestic employment•Met with students and alumni one on one for resume, cover letter, and LinkedIn profile assistance and constructive critiques

Master Of Science (M.S.), Higher Education Student Affairs

Activities and Societies: Clinton Global Initiative Campus Representative, Master's Representative for the Higher Education Student.

Bachelor Of Arts (Ba), English Language And Literature, Women And Gender Studies, Graduated

Activities and Societies: Co-leader of improv comedy group, President of Sigma Tau Delta English Honor Society, member of Kappa Delta Pi.