Han Jessa Padilla Email & Phone Number

Greater Vancouver, British Columbia, Canada

Greater Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

Top Sales for the Fiscal Year 2021 - 2022Consistently achieved individual KPIs on a monthly and quarterly basisExceeded monthly sales targets by 30-40% through consistently providing exceptional customer service and in-depth product knowledge, resulting in increased customer satisfaction and repeat businessUtilized in-depth understanding of company offerings to effectively cross-sell and upsell customers, resulting in a 20% increase in overall sales revenueDemonstrated extensive product knowledge by proactively memorizing over 50 company products and services, resulting in a 15% increase in average sales per customer and 95% customer satisfaction rateMaintained accurate client records, documented all product requests and inquiries and collaborated with the inventory team to regularly update product availability information, ensuring clients were promptly informed of any changes or updatesTrained and onboarded new hires, equipping them with the essential skills and knowledge to excel in their roles

Vancouver, British Columbia, Canada

Facilitated weekly mentorship meetings with assigned students to address their concerns and provide guidance, resulting in an increase in student satisfaction and engagementProvided personalized assistance and guidance to over 100 students regarding housing options, school regulations, transportation, and cultural immersion opportunitiesGuided students to the appropriate offices for technical issues beyond my scope, ensuring that all concerns were addressed and reducing student confusion

Vancouver, British Columbia, Canada

Followed and complied with established processes, such as weights and measurements, health and sanitation regulations, and safe work practicesConducted thorough and accurate inventory checks on a monthly basis, ensuring product availability and reducing out-of-stock incidentsMaximized sales potential by using efficient and proper techniques for product preparation, storage, rotation, stocking, and merchandisingConducted regular quality control checks, leading to a decrease in customer complaints about expired or spoiled food

Iloilo, Western Visayas, Philippines

Maintained clients’ individual sensitive data in accordance with the Data Privacy ActPrepared detailed monthly and quarterly tax reports, ensuring accuracy and compliance with all regulatory requirements, resulting in a 100% on-time submission rateAssessed 25-30 client’s tax documents per day and calculated corresponding fees or penalties in accordance to the agency’s requirements and the tax regulatory board resulting in 100% increase in overall performanceRecorded, amended and posted client’s assessed data using the Integrated Tax SystemPolitely addressed any client complaints, escalating to management when necessaryProvided prompt client support regarding tax and business registration related queries with a professional, friendly, and patient attitudeListened, diagnosed and resolved technical issues regarding online tax registration by individual and large entities by guiding users through step-by-step solutions

Iloilo, Western Visayas, Philippines

Pototan, Iloilo, Philippines

Processed an average of 100 cash transactions per day, ensuring accuracy and compliance with banking regulationsReconciled payroll in different departments and reported payroll discrepancies for correctionPrepared monthly financial reports for senior management, including income statements and balance sheets, to aid in the decision-making processCollaborated with cross-functional teams to restore missing documentation, resulting in significant improvement in audit complianceImproved efficiency by implementing an electronic and manual filing system for invoices and receipts, reducing retrieval time

Iloilo City Proper, Western Visayas, Philippines

Compiled and analyzed financial data from various sources, increasing the accuracy of financial reportsPerformed data entry for financial transactions with 100% accuracy, ensuring the integrity of financial records and facilitating timely reportingPrepared financial reports, such as balance sheets and income statements, invoices, and other documentsMaintained the highest level of confidentiality while handling sensitive financial data, ensuring the protection of client information and adherence to privacy regulations

Bachelor Of Business Administration - Bba, International Business Management

Bachelor'S Degree, Accounting

Bachelor'S Degree, Accounting