Enthusiastic organizer with passion for innovation.Manager with a successful and varied career in IT Services. Passionate and exciting to work in a proactive and analytical way together with customer and colleagues, to work in a process oriented proactive environment. With goals of effectiveness in innovation with ITIL or agile methods in Scrum och Kanban in focus. To work with business analytics and management in a controlled way to accelerate the growth.Excellent leadership, analytical and communication skills with strong customer focus.Specialist in service delivery and service management.Demonstrated track record including: -* Managing Departments up to 12+ individuals* Multinational cooperation between different departments in different countries* Project management* Formulation of business cases* Leading and motivating of technical teams* Third party supplier management.Operations management: Managed Workplace and Field Service functionsIT projects: Applications and Infrastructure, logistics, stock control, Customer service, PC client roll out, Asset Management, Incident Management, Problem Management, ITIL process effectiveness