Harneet Kaur Email & Phone Number

Canada

● Conducted in-depth data analysis and tested AI tools like the AI Chart Pixels to enhance understanding of local governance and provided actionable insights that informed decision-making processes and advanced the use of AI in public sector data analysis. ● Volunteered with the GLOCAL Foundation, contributing to platforms like YouCount.ca and organizing community-driven initiatives such as the Ask Beaver series which boosted youth involvement in local governance and increased engagement with Canadian politicians and policymakers. ● Participated in workshops led by political leaders and experts, developing skills in visualizations and communicating analysis results, as well as the communication of key performance indicators. Improved ability to convey data insights and technical concepts to non-expert stakeholders, enhancing cross-functional collaboration.

● Generated daily sales reports and conducted trend analysis in Excel, identifying niches that optimized organic reach from 13% to 27% within 3 months. ● Developed and implemented emergency procedures for evacuations and down registers, resulting in a 25% improvement in emergency response time. ● Created a predictive model that forecasted customer behavior patterns with 29% accuracy, leading to optimized inventory management. ● Collaborated with senior management across customer success and finance functions, increasing survey submissions from 60% to 75% by identifying and addressing customer feedback pain points.

● Build sustainable relationships and trust with customer accounts through open and interactive communication and decision-making.● Collaborated with senior management on multiple functions including customer success and finance, increasing survey submissions from 60% the previous month to 75% by identifying the pain points of customer feedback.

Collaborated with cross-functional teams to present findings from the TTC bus delay project, recommending strategic changes that could save the organization $1.5 million annually through improved route efficiencies and reduced maintenance costs. ● Created interactive visualizations in Power BI to showcase the impact of disinfection and cleaning processes on bus delays. This initiative highlighted routes with the highest delays, leading to a 20% reduction in overall delays through targeted optimization. ● AnalyzedTTCbusdelay data using Power BI, Power Query and DAX functions to identify patterns and trends, revealing that bus delays were 15% higher during peak hours and on weekdays compared to weekends. This insight underscored the need for operational optimization to enhance service reliability

Interpreted survey data from 700+ households using regression and factor analysis (Logical Regression), leading to targeted educational improvements and a 15% increase in community engagement, with no correlation found between education levels or high-income brackets and SWM awareness. ● Created advanced visualizations in Tableau and Power BI from behavioral data, enhancing insight clarity by 20% for stakeholders and facilitating better decision-making. ● Redesigned reporting frameworks to improve accessibility of data insights, which increased project delivery efficiency by 5% and ensured alignment across teams, promoting a more cohesive work environment. ● Ledateamof12analysts in effective project management practices, achieving a 98% on-time completion rate and boosting productivity by 30%.

Interpreted data using Microsoft Power BI and other BI tools, identifying key trends and recommending visual improvements that led to a 20% increase in data-driven decision-making across departments. ● Executed data performance automation solutions, resulting in a 15% increase in data quality through effective error detection and correction. ● Assessed data management regulations, pinpointing areas for enhancement that streamlined processes, leading to a 10% reduction in processing time. ● Redesigned reporting frameworks in collaboration with Supply Chain and Budget stakeholders, improving clarity and increasing efficiency by 5%. ● Managed data visualization tasks, resulting in a 30% boost in stakeholder engagement through enhanced reporting

Data Analyst Graduate Certificate

SQL, R-language, Tableau, Data visualization, Python

Graduate Certificate, International Business

Bachelor'S Degree, Economics