My proactive approach enables to resolve complex challenges, innovate strategies and collaborate effectively with cross-functional teams. Driving efficiency to consistently deliver high quality results.
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Project ManagerYour Majesty Feb 2024 - Jun 2024• Utilize Harvest to scope projects and plan resource allocation 2-3 months in advanced.• Deployed elaborate Excel timeline with embedded deep links to relevant Notion tickets. • Addressing nuances and potential caveats for clients with transparency and mitigation plans.• Defined meeting agendas with subsequent post-meeting recaps or contact reports.• Compare and contrast QA checklist on Figma designs to ensure expectations align. -
Digital Project CoordinatorCheil Australia 2023 - 2024• Optimizing processes for seamless collaboration and successful project delivery.• Adapting OOS estimates to resolve budget constraints for additional deliverables.• Bi-weekly sprint planning sessions to identify challenges met with feasible solutions. • Integrate high ranking keywords and meta tags that improve search engine visibility. • Embed event tracking tools to monitor user experience and gather insights for CRO. -
Digital ProducerSaatchi & Saatchi 2022 - 2023• Nurtured a collaborative atmosphere which encouraged creativity and innovation.• Employed feedback tracking tools on Excel to relay project visibility with clients.• QA staging links on BrowserStack to simulate predefined devices and platforms. • Post-launch analysis against functionality, usability, performance and compatibility. • Scheduling designated rounds of feedback to identify issues and rectify actions. -
Client Services AdvisorLouis Vuitton 2019 - 2021Sydney, New South Wales, Australia• Generated $1.2M in sales by nurturing a loyal 50+ client portfolio with referrals. • Achieved 95% satisfaction rate by resolving issues promptly and reinforcing brand trust. • Increased lead response rate by 5% and transitioned prospect into a consultation call. • Exceeded monthly KPI and sales target by 10%, contributing to the overall team success.• Increased retention by 15% by aligning with prospects style preferences and events.
Frequently Asked Questions about Henry K.
What is Henry K.'s role at the current company?
Henry K.'s current role is Client Services & Project Management.
What schools did Henry K. attend?
Henry K. attended Unsw.
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