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Hesham Kahil Email & Phone Number
Manager - Workforce Management
at
lululemon
1 work email found
@sfu.ca
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Manager - Workforce Management
Location
Vancouver, British Columbia, Canada
Company size
Who is Hesham Kahil? Overview
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Quick answer
Hesham Kahil is listed as Manager - Workforce Management at lululemon, a company with 11 employees, based in Vancouver, British Columbia, Canada. AeroLeads shows a work email signal at sfu.ca and a matched LinkedIn profile for Hesham Kahil.
Hesham Kahil previously worked as Workforce Planning Senior Manager (Senior Lead) - Real Time Optimization at Shopify and Workforce Planning Manager - Real Time Optimization at Shopify. Hesham Kahil holds Master’S Degree, Philosophy, 3.95 from Simon Fraser University.
Company email context
Email format at lululemon
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{first_initial}{last}@sfu.ca
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Profile bio
About Hesham Kahil
Experienced Workforce Planning and Operations leader with 7+ years at Shopify and Lululemon. Expertise in remote-first team building, workforce management, analytics, operational excellence and process optimization within globally distributed remote teams. Founding member of the Real Time Optimization function at Shopify, instrumental in scaling its people, processes, data integrations, and technology. Currently leading the Workforce Management org (Forecasting, Scheduling and Intraday) at lululemon’s contact Center. Strategic problem-solver with an academic background in philosophy.
Listed skills include Research, Teamwork, Management, Marketing Strategy, and 39 others.
Current workplace
Hesham Kahil's current company
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Lululemon
Employees
11
AeroLeads page
8 roles
Hesham Kahil work experience
A career timeline built from the work history available for this profile.
Manager - Workforce Management
CurrentCurrently leading the Workforce Management org within Guest Support. This encompasses Forecasting, Scheduling, Time Keeping and Intraday functions within the contact center.
Nov 2023 - Present
Workforce Planning Senior Manager (Senior Lead) - Real Time Optimization
Led a team of 5 Leads and 35+ Analysts across 5 timezones who comprised the Real TimeOptimization (RTO) function within Shopify’s Workforce Planning (WFP) division. Our team provided24/7 coverage to 18+ internal lines of business (LOBs)Key achievements included: - Developed and coached a high-performing Leadership team, achieving consistent 90th+.
Jan 2022 - May 2023
Workforce Planning Manager - Real Time Optimization
My most impactful contributions involved supporting the ideation and implementation of structural processes that enabled the scaling of the team size (from 9 to 25 ICs), and scope of work (from servicing 2 to servicing 12 lines of business) Key achievements included:- Developed a Slack channel infrastructure and SOPs for communication internally within WFP.
Aug 2020 - Dec 2021
Workforce Planning Specialist - Real Time Optimization
I was a founding member of the Real Time function within Workforce Planning at Shopify. My most impactful contributions were foundational - Informally led the initial team members for 4 months before the Specialist role became official in Feb 2019 - Identified and documented data and technology needs for the real time use-case, and worked closely with the.
Nov 2018 - Aug 2020
Team Lead - Support
As a Team Lead I had the opportunity to lead (separately) two highly engaged high performing remote teams of 8 and 11 Support Advisors - Provided 1:1 coaching to my reports on technical trouble shooting, sales, and business coaching- Set team goals and provided timely feedback to ICs to meet performance objectives- Supported & mentored peers during the.
Jul 2017 - Nov 2018
Support Advisor
- Provided technical support & business coaching to hundreds of Shopify merchants, over live phones, chats and Email channels, consistently exceeding performance targets around customer satisfaction and sales- Delivered workshops to my peers and other teams on sales, taxes and Facebook marketing - Mentored peers on a regular basis- Served as team Point of.
Oct 2016 - Jul 2017
Graduate Research And Teaching Assistant
- Independently taught three to four tutorials on a weekly basis. This included lecturing and moderating class discussion. Courses taught include (Phil xx1 - Critical Thinking) & (Phil 120 - Moral Philosophy) - Received the highest TA performance rating in the department on an almost regular basis - Provided oral and written feedback to students on.
Sep 2014 - Aug 2016
3 education records
Hesham Kahil education
Master’S Degree, Philosophy, 3.95
Bachelor'S Degree, Business Administration - Marketing Specialization, 3.7/4
Bachelor'S Degree, Philosophy, 3.7/4
FAQ
Frequently asked questions about Hesham Kahil
Quick answers generated from the profile data available on this page.
What company does Hesham Kahil work for?
Hesham Kahil works for lululemon.
What is Hesham Kahil's role at lululemon?
Hesham Kahil is listed as Manager - Workforce Management at lululemon.
What is Hesham Kahil's email address?
AeroLeads has found 1 work email signal at @sfu.ca for Hesham Kahil at lululemon.
Where is Hesham Kahil based?
Hesham Kahil is based in Vancouver, British Columbia, Canada while working with lululemon.
What companies has Hesham Kahil worked for?
Hesham Kahil has worked for Lululemon, Shopify, and Simon Fraser University.
How can I contact Hesham Kahil?
You can use AeroLeads to view verified contact signals for Hesham Kahil at lululemon, including work email, phone, and LinkedIn data when available.
What schools did Hesham Kahil attend?
Hesham Kahil holds Master’S Degree, Philosophy, 3.95 from Simon Fraser University.
What skills is Hesham Kahil known for?
Hesham Kahil is listed with skills including Research, Teamwork, Management, Marketing Strategy, Market Research, English, Public Speaking, and Analysis.
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