Hannu Kokkonen Email & Phone Number

Helsinki, FI

Helsinki, Uusimaa, Finland

OP Financial Group is the largest asset management organization in Finland with over 100 billion euros of assets-under-management and over a million customers. As a Customer Experience Specialist, my role is to provide customer insights to support decision-making in managing our investment fund product portfolio. I work closely with various asset.

Helsinki Metropolitan Area

Elisa is the Finland’s largest Telco with 2,8 million customers and an annual revenue of 2+ billion euros. Also a forerunner in the 5G technologies and sustainability. My main focus is generating sales by A/B testing, redesigning landing pages and sales spots as well as analysing qualitative + quantitative data and taking the findings into action. Empathy.

Helsinki Area, Finland

While working at globally one of the largest IT Consulting companies by revenue, I matched solution requirements and end-user needs with technology integrations and handled dependencies between different stakeholders (vendors, client organisation, users). Listening, questioning and understanding needs, goals and ”why” behind challenges were my main tools.

Helsinki Area, Finland

At the world’s most awarded service design agency, I worked in project management handling team’s resourcing, sales and also participated in design work. Cooperating daily with other Project Managers, Finance, IT and Team leads gave invaluable experience in handling the business and operative side of a design company. Additionally, I assisted my team in.

Helsinki Area, Finland

At an awarded product and service design company, I ensured that good quality usability and user experience were achieved in development projects. As clients operated in varying sectors, following a set design process rigorously guaranteed viable solutions.My tools included user and design research, ideation, prototyping and wireframing, iteration.

Helsinki Area, Finland

Collaborated with the sales department, clients and media agencies to craft and deliver strong working advertising solutions. Designed flawless campaigns for major international companies, that were worth tens of thousands of euros and surpassed expectations.

Helsinki Area, Finland

Took the responsibility of the implementation of a nationwide mobile ERP system, that was not expected to succeed. In the end every assigned goal was met. Tasks included managing databases, communicating with contractors and debugging.

Helsinki Area, Finland

Independent classification of new advertising locations done both in the field and at the office enhanced the portfolio of the company and granted an edge against the competitors. Provided insights to the R&D department by analysing competitors and ad campaigns.

Helsinki Area, Finland

Worked closely with the sales department to design customer-oriented visual material that helped to close numerous deals. The enthusiastic account managers were lining up for mock-ups. Assisted in a wide range of R&D projects.

Customer service in addition to arranging and taking care of the material.

Master’S Degree, Interaction Design & Electronic Arts

"The Interaction Design and Electronic Arts (IDEA) program is the first of its kind in Australia, created to infuse technological.

Bachelor Of Business Administration (B.B.A.), Advertising And Corporate Communications

The BBA graduates have broad-based knowledge, skills and competences they can apply in various business situations. The core of the BBA.

Education record