Heather Koontz

Heather Koontz Email and Phone Number

Director of Social Services @ The Salvation Army Potomac Division
Broadway, VA, US
Heather Koontz's Location
Broadway, Virginia, United States, United States
About Heather Koontz

Experience in the Community Mental Health field and Medical Field. Experienced Military Technician with a demonstrated history of working in the accounting industry. Skilled in Leadership, Managerial Finance, Training, Auditing, and Financial Analysis. Strong military and protective services professional with a master's degree focused on Psychology with a concentration in Health and Wellness. Experienced in working with Elderly, Disabled, and Mentally Ill individuals within a community mental health setting. Volunteer with The Alzheimer's Association as a Faith Outreach Representative and I am hopeful to eventually have a Caregiver Support Group up and running in the Broadway/ Timberville area of Rockingham County Virginia. Also, working towards starting a nonprofit organization to support individuals coming out of domestic violence and help them rebuild their lives after trauma. In my spare time I run an Etsy shop called BottledUpLights.

Heather Koontz's Current Company Details
The Salvation Army Potomac Division

The Salvation Army Potomac Division

View
Director of Social Services
Broadway, VA, US
Employees:
18
Heather Koontz Work Experience Details
  • The Salvation Army Potomac Division
    Director Of Social Services
    The Salvation Army Potomac Division
    Broadway, Va, Us
  • Deep Water Initiative
    Founder
    Deep Water Initiative Jun 2024 - Present
    Broadway, Virginia, United States
  • Cbc Solutions: Community Based Solutions
    Community Resource Navigator
    Cbc Solutions: Community Based Solutions Oct 2022 - Present
  • Etsy Shop
    Business Owner
    Etsy Shop Oct 2020 - Jul 2024
    Online
    I have an Etsy Shop called BottleUpLights where I hand paint bottles and create unique lamps for individuals. This is a hobby that developed into a business when I gave some of my bottles to individuals as gift then others started asking me to make them to give as gifts.
  • Valley Care Management
    Director Of Community Relations And Admissions
    Valley Care Management Apr 2022 - Sep 2022
  • Timberview Crossing Assisted Living
    Director Of Community Relations And Admissions
    Timberview Crossing Assisted Living Apr 2022 - Sep 2022
    351 New Market Road Timberville, Va 22853
  • Journeys Crossing Assisted Living
    Director Of Community Relations And Admissions
    Journeys Crossing Assisted Living Apr 2022 - Sep 2022
    102 N Stuart Ave Elkton, Va 22827
  • Encircle
    Student Support Professional
    Encircle Oct 2021 - Apr 2022
    Harrisonburg, Virginia, United States
  • Hall Community Services Inc
    Community Services Worker
    Hall Community Services Inc Jul 2020 - Oct 2021
    Staunton, Virginia, United States
  • Harrisonburg Rockingham Social Services District
    Family Service Specialist Ii
    Harrisonburg Rockingham Social Services District Jun 2016 - Jul 2020
    Harrisonburg, Va
  • Dfas
    Military Pay Tech
    Dfas Dec 2011 - Jun 2016
    Fort Carson, Co
    Follow suspense guidelines to ensure members pay records are updated in a timely manner. Examine documents completeness and accuracy. Input pay transactions. Monitor accounts for accuracy and corrections. Examine travel and transportation documents for validity and completeness. Provide responses to email and telephone inquiries from customers, ensuring responses are concise, accurate and timely. Acted as Lead for up to ten civilian and military pay technicians in the absence of Lead. Monitor and distribute workload, prioritizing and making adjustments as required. Ensure timely accomplishment of work. Audited and Uploaded Cycles in DMO system for Customer Service section. Use a variety of reports to ensure pay entitlements are correct and updated in a timely manner. Compile information regarding the causes of incorrect pay and entitlements. Perform quality assurance audits. Research account data, military pay laws, rules and regulations to correct errors, answer customer inquiries. Prepare and review various reports. Conducted training for DMPO on the Pay Inquiries for Audit Readiness. Responsible for peer training in multiple DMPO areas Customer Service and Military Pay Review. Worked in MPR (Military Pay Review) section ensuring pay accounts are accurate and that entitlements are paid in a timely manner. Daily tasks include auditing reports. In and Out process soldiers PCS'ing as well as clear soldiers for ETS, Chapters, and Retirements. Aid in creating and organizing the Balanced Scorecard by compiling and recording financial management data on both a weekly and monthly basis to establish an accurate account of the DMPO's accuracy, timeliness, transaction output, payment output, debt accumulation, and case management system accounts; produce Monthly Personnel Readiness Assessment for Fort Carson to identify unit timeliness which is used to help establish financial readiness. Proficient in DJMS, DMO, IATS, EDA, SAR4 and DDS finance operating systems.
  • United States Department Of The Army
    Social Services Assistant
    United States Department Of The Army Dec 2010 - Mar 2011
    Fort Riley, Kansas, United States
  • Dfas
    Military Pay Technician
    Dfas May 2010 - Dec 2010
    Fort Riley, Kansas, United States
  • Pawnee Mental Health Services
    Case Manager
    Pawnee Mental Health Services Aug 2009 - Jan 2010
    Junction City, Kansas, United States
  • Us Army
    Mental Health Specialist
    Us Army Jan 2007 - Jul 2008
    Fort Richardson, Alaska
  • Rockingham Memorial Hospital
    Clerical Office Worker
    Rockingham Memorial Hospital Oct 2002 - Dec 2006
    Harrisonburg, Virginia, United States
  • Commonwealth Center For Children & Adolescents
    Social Worker
    Commonwealth Center For Children & Adolescents May 2006 - Nov 2006
    Staunton, Virginia, United States
  • Commonwealth Center For Children & Adolescents
    Sw Intern
    Commonwealth Center For Children & Adolescents Oct 2005 - May 2006
    Staunton, Virginia, United States

Heather Koontz Education Details

Frequently Asked Questions about Heather Koontz

What company does Heather Koontz work for?

Heather Koontz works for The Salvation Army Potomac Division

What is Heather Koontz's role at the current company?

Heather Koontz's current role is Director of Social Services.

What schools did Heather Koontz attend?

Heather Koontz attended Grand Canyon University, Liberty University, Bridgewater College.

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